The roller on my vacuum broke and I've only had it for a year and 4 months. The listing said that the vacuum was "new", but when I went to look at the warranty after it broke, it says that it is a certified refurbished product. That is MISLEADING. I wouldn't have bought it knowing that it was refurbished. I haven't even used the vacuum that much, maybe 20-25 times total. The warranty is expired and I am very disappointed that I now have to buy another new vacuum!
Bought this as a gift for my Daughter. She has 2 dogs and hardwood floors. Clean up was a breeze. Easy to empty dirt bin. Attachments were great for going under the sofa. Furniture attachment got dog hair off the sofa. Winner winner winner! Thank you!