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Face and Body At-Home Hair-Removal System

$269.99 for Silk’n SensEpil Hair-Removal System in Pink ($544 List Price). Free Shipping and Returns.

The Fine Print

Questions and Answers 14 questions

Q:

Do I need to wear a protection eye glasses while using it?

madaen  asked on  Mar 3, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Allison J.  from  Self  replied on  Mar 3, 2013

Q:

which version of the machine is being offered....there seems to be different types of this hair removal equipment

Kathryn C.  asked on  Mar 2, 2013

A:

The machine being offered is the Silk'n SensEpil hair removal device. The device offered in this Groupon deal is the latest model of Silk'n SensEpil and is the one sold on the manufacturer website. Most of the devices that will be shipped in this deal have a 1500 pulse cartridge inside, which is brand new.

Joseph G.  from  Groupon  replied on  Mar 2, 2013

Q:

Is ther a special attachment or anything needed to use on the face or neck?

Sherry F.  asked on  Mar 1, 2013

A:

No, there is no additional equipment or attachment needed in order to use the Silk'n on any part of the body. The same handset is used for all areas that are treatable by the Silk'n SensEpil.

Kristi D.  from  Groupon  replied on  Mar 1, 2013

Q:

If we buy from Groupon and not directly from the company does it void the warranty in any way? What is your return policy?

Lissa D.  asked on  Mar 1, 2013

A:

Not at all, buying from Groupon does not affect your warranty status. The Silk'n SensEpil device you receive will come with the full one year manufacturer's warranty.

Our return policy for this item allows you to return the item within 14 days after receiving the product as long as it's in perfect returnable and sellable condition with all the contents and all the packaging intact.

Kristi D.  from  Groupon  replied on  Mar 1, 2013

Q:

Is it safe to use over tattooed areas of skin?

Sarah R.  asked on  Mar 1, 2013

A:

The darker the tattoo, the more energy it will absorb. So a light tattoo may be fine to use it, but a dark tattoo may cause a blister. To be on the safe side, you may just not want to use the Silk'n over a tattoo.

Kristi D.  from  Groupon  replied on  Mar 1, 2013

Q:

Does the light flash continually once you turn it on? Or do you have push a button every time you are ready for a pulse?

Blia X.  asked on  Feb 28, 2013

A:

In order to allow you to control how many pulses you use in a treatment, each pulse is done manually with a button push. You place the hand piece screen onto the skin area where you want the hair removed, then press and release the button to use 1 pulse. You can use 1 pulse every 3.5 seconds.

Kristi D.  from  Groupon  replied on  Feb 28, 2013

Q:

Is there a manufacturer's warranty on this product?

Audrey M.  asked on  Feb 28, 2013

A:

Yes, there is a one year manufacturer's warranty.

Kristi D.  from  Groupon  replied on  Feb 28, 2013

Q:

How effective is it? Are there any satisfaction guarantees?

Ofelia S.  asked on  Feb 28, 2013

A:

The Silk'n laser device delivers permanent hair results that are very effective and make for a much cheaper solution than laser hair removal done in an office setting. The lasers used in the office are still more powerful, so the results in the office may come quicker, but the results with Silk'n after 4-6 treatments (as early as 2-3 months after using Silk’n) have been shown to be significant and you will have to shave far less than before using Silk’n and hair growth after Silk’n use will slow down, which means you have to do less and less hair removal maintenance.

Our return policy for this item allows you to return the item within 14 days after receiving the product as long as it's in perfect returnable and sellable condition with all the contents and all the packaging intact.

Kristi D.  from  Groupon  replied on  Feb 28, 2013

Q:

I have one but I now need replacement lamps, where can I get them???

cynthia w.  asked on  Feb 28, 2013

A:

You can purchase more 750 pulse cartridges on the web and on the Silk’n website for $35-$45 depending on deals offered and how many cartridges you purchase at once. Each 750 pulse cartridge enables you to have 1 full face & body treatment, or multiple treatments of individual areas of the body.

Kristi D.  from  Groupon  replied on  Feb 28, 2013

Q:

Does this work with light colored hair on medium dark skin? Also where do you buy extra cartridges?

Shannon L.  asked on  Feb 28, 2013

A:

Treatments work best on darker hair types, or hair that contains more melanin. Melanin is the pigment that gives hair and skin its color, and will absorb light energy. Black and dark brown respond the best, and lighter brown hairs will also respond but typically require more treatments. Red, white, grey or blonde hairs may respond after multiple treatments with Silk’n, as they don’t respond as well to treatments as the darker hair. The Silk'n may not work for lighter hair on darker skin, and the Silk'n will not work if your skin is too dark. You should know that the Groupon deal here gives you a 1500 pulse cartridge capacity which gives you enough to perform two full face and body treatments (you will either get one 1500 pulse cartridge or two 750 pulse cartridges in your order, for a total of 1500 pulses and a free $45 value). If you are going to only do certain areas like the legs, then you will be able to do numerous treatments before you need to purchase additional cartridges. You can purchase more 750 pulse cartridges on the web and on the Silk’n website for $35-$45 depending on deals offered and how many cartridges you purchase at once. Each 750 pulse cartridge enables you to have 1 full face & body treatment, or multiple treatments of individual areas of the body.

Kristi D.  from  Groupon  replied on  Feb 28, 2013

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