The product was fine but I ordered the beanie as well to wear as a set and did not get any indication that the beanie was sold out until after I already received the neck warmer. Considering these items were final sale I would have appreciated knowing about the beanie being out of stock in advance or having the option to return the neck warmer because of this. I understand that they were technically sold separately, however knowing that the beanie was out of stock beforehand would have been nice.
I was very pleasantly surprised after opening my hat and neck wrap. The color was so vibrant & beautiful, they actually looked even better than they did online. As I removed them from the package I discovered how extremely soft and warm they felt. I would recommend Kensie Chunky Cold-Weather Accessories to anyone wanting to stay warm while looking super cute.