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Reusable Hot/Cold Neck and Shoulder Pad

$15 for a Reusable Hot/Cold Neck and Shoulder Pad in Blue, Pink, or Purple ($79.95 List Price)

The Fine Print

Questions and Answers 35 questions

Q:

It says it is FIVE inches thick! Are all three colors together?? Where's your website? How are they heated? Microwave? Hot water on the stove? I'd like to buy one.

Ethel H.  asked on  Oct 14, 2012

A:

Sorry for the confusion!
This item is actually just 0.5 inches thick. You only receive the one color you choose.
This item is heats itself.

Allison J.  from  Self  replied on  Oct 14, 2012

Q:

Can this be frozen for cold pack? How do you heat it? What are the measurements?

Paula B.  asked on  Oct 14, 2012

A:

This can be chilled in the refrigerator to be used as a cold pack.
This items measurements are 18.50''x11.75''x.5''.

Allison J.  from  Self  replied on  Oct 14, 2012

Q:

how do you reheat it?

faith  asked on  Oct 14, 2012

A:

Once the pack has given off all of its heat it will remain in a crystallized harden form until it is recharged. To regenerate your click and heat pack, place it in already boiling water and continue boiling for a period of 5-10 minutes (do not allow vinyl coating to touch the pot or bowl directly), or until all of the crystals have melted back to a clear liquid state .

Allison J.  from  Self  replied on  Oct 14, 2012

Q:

How do you heat it up, put it in the microwave? How do you make it cold, put it in the freezer?

Marguerite A.  asked on  Oct 14, 2012

A:

Thanks for the question!

This item is self heating. By flexing (not breaking or cracking in half) the stainless steel disc, small molecules turn into a solid state which then creates a chain reaction causing the solution to crystallize and instantly heat to a predetermined amount of energy, 130° degrees F / 53° degrees C to be exact.

To chill the pack you place it in refrigerator for 20-30 minutes.

Allison J.  from  Self  replied on  Oct 14, 2012

Q:

Are these gel filled or do you add your own liquid?

Beth  asked on  Oct 14, 2012

A:

All of the Repeat the Heat Packs contain water and food grade sodium acetate (a form of salt). The metal disc inside is made of stainless steel and the outer shell is medical grade plastic.

Allison J.  from  Self  replied on  Oct 14, 2012

31 - 35 of 35 questions