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HP Envy 8GB or 12GB Laptops

HP Envy 8GB or 12GB Laptop (Manufacturer Refurbished). Multiple Models from $469.99–$669.99. Free Shipping and Returns.

The Fine Print

Questions and Answers 20 questions

Q:

Does the 15" notebook have any 3.0 ports? What is the battery life for the 15" model?

Charles L.  asked on  Nov 11, 2013

A:

My apologies for the delay! It has four SuperSpeed USB 3.0 ports and one supporting USB boost.

Patrick S.  from  Groupon  replied on  Nov 19, 2013

Q:

Can a bigger, auxiliary monitor be connected to it?

Martin T.  asked on  Nov 13, 2013

A:

Very sorry for the delay! Yes, a bigger auxiliary monitor can be connected to these laptops.

Patrick S.  from  Groupon  replied on  Nov 19, 2013

Q:

laptop is refurbished I know...but coming in the original package...?? what's included ...?? I mean accesories

orlando l.  asked on  Nov 12, 2013

A:

My apologies for the delay! This will come in an HP refurbished box. This purchase includes an AC adapter.

Patrick S.  from  Groupon  replied on  Nov 19, 2013

Q:

It says on the 17 that you can upgrade the amount of RAM from 8 up to 16. How do you do that?

Jennifer T.  asked on  Nov 12, 2013

A:

Very sorry for you the delay! You would need to remove the memory panel, remove the existing memory, and install the new memory.

Patrick S.  from  Groupon  replied on  Nov 19, 2013

Q:

Does this come with Office?

Nicole R.  asked on  Nov 16, 2013

A:

These do not come with Office.

Patrick S.  from  Groupon  replied on  Nov 18, 2013

Q:

What software is preloaded on the HP ENVY TouchSmart 15-j053cl Notebook?

Tommy N.  asked on  Nov 15, 2013

A:

Sorry for the delay! You can find this information by clicking here.

Patrick S.  from  Groupon  replied on  Nov 18, 2013

Q:

Who refurbishes these items before they are sold on Groupon? What happens if these fail after the 90 day warranty?

Paula U.  asked on  Nov 18, 2013

A:

These are manufacturer refurbished. Please contact HP directly to see what kind of services they offer after the warranty expires.

Patrick S.  from  Groupon  replied on  Nov 18, 2013

Q:

Is an extended warranty available?

Joe B.  asked on  Nov 18, 2013

A:

Please contact HP directly for all warranty-related questions. They will let you know if an extended warranty is available for purchase.

Patrick S.  from  Groupon  replied on  Nov 18, 2013

Q:

Hi, the drop down box for the 8gb is not highlighted. and the above answer previously asked said it was.. Please tell me the 8gb is still available :(

Sara  asked on  Nov 16, 2013

A:

Thank you for your interest. Unfortunately, there was a limited quantity available for each option. As such, we do not have a rain check or wait list feature. We do not have any information to share on future offerings at this point, but please keep an eye out.

Allison J.  from  Self  replied on  Nov 16, 2013

Q:

Do these laptops have a back lit key board?

Andrew R.  asked on  Nov 13, 2013

A:

Yes, both options have a back lit keyboard.

Kristi D.  from  Groupon  replied on  Nov 16, 2013

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