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Kirstie Kelly Signature Wedding Gowns

Kirstie Kelly Signature Wedding Gowns. Multiple Styles Available. Free Returns.

The Fine Print

Questions and Answers 30 questions

Commonly Asked Questions

Q:

I am having a very hard time matching the descriptions to the dresses....is there any other site to view these where this is clearer or a way to match them up better?

Sunny C.  asked on  Jan 19, 2014

A:

You can view an image of each available option by using the drop-down menus located underneath the green "Buy" button. Once selected, the main image will change. Please make sure to select an option for each menu to ensure that you are viewing the correct image. The descriptions on the deal page match the options underneath the deal page.

Allison J.  from  Self  replied on  Jan 20, 2014

Q:

It says "limited quanitity". What is the quantity that it will sell out at? I want to buy one of the dresses but won't be getting my new debit card in until tomorrow.

Andrea Z.  asked on  Jan 20, 2014

A:

The number will vary from style to style. Unfortunately I do not have information about the exact number of each style that we have.

Allison J.  from  Self  replied on  Jan 20, 2014

Q:

If the size is too small, then will I be able to exchange it?

Shenita R.  asked on  Jan 21, 2014

A:

I am sorry but we are not able to accommodated exchanges.

Allison J.  from  Self  replied on  Jan 21, 2014

Q:

Do any of the dresses have a corset tie or are they all zippers?

Tanya F.  asked on  Jan 23, 2014

A:

All of these dresses are zipper backs.

Allison J.  from  Self  replied on  Jan 27, 2014

Q:

My size is gone already in all of the dresses... Is there a way to get it if someone returns one?

Leanne H.  asked on  Jan 23, 2014

A:

Thank you for your interest. Unfortunately, there was a limited quantity available for each option. As such, we do not have a rain check or wait list feature. We do not have any information to share on future offerings at this point, but please keep an eye out.

Allison J.  from  Self  replied on  Jan 23, 2014

Q:

what is the return option on these dresses?

Wilma  asked on  Jan 24, 2014

A:

This dresses qualify for free returns. You can read about our return policy here.

Allison J.  from  Self  replied on  Jan 26, 2014

Q:

What is the length of these dresses?

Allison J.  asked on  Jan 27, 2014

A:

Most of the dresses are about 50 inches long depending on the style and size. Unfortunately we do not have exact length measurements for all of the styles and sizes.

Allison J.  from  Self  replied on  Jan 27, 2014

More Questions and Answers

Q:

Do any of the dresses have a corset tie or are they all zippers?

Tanya F.  asked on  Jan 23, 2014

A:

All of these dresses are zipper backs.

Allison J.  from  Self  replied on  Jan 27, 2014

Q:

My bust and hip measurements fit with about the size 8 dress on your size chart (I'd prefer the dress a little bigger rather than tight). My natural waist however is about a 33. Would the size 8 fit or should I get another size? I measure 36 1/2 at bust, 33/34 at natural waist and 37 at hips. Onyx is the dress I like. Pearl is my second choice. Thanks!

Patti K.  asked on  Jan 22, 2014

A:

It is always best to order bridal gowns larger. It is much easier to take them in than to let them out.

Allison J.  from  Self  replied on  Jan 27, 2014

Q:

If a dress turns out to be two sizes too big, acn it be taken in that much? Are returns made in the form of store credit or your money back?

Melinda L.  asked on  Jan 22, 2014

A:

Any dress can be taken in regardless of size. You will be refunded to your original form of payment.

Allison J.  from  Self  replied on  Jan 27, 2014

Q:

What is the length of these dresses?

Allison J.  asked on  Jan 27, 2014

A:

Most of the dresses are about 50 inches long depending on the style and size. Unfortunately we do not have exact length measurements for all of the styles and sizes.

Allison J.  from  Self  replied on  Jan 27, 2014

Q:

what is the return option on these dresses?

Wilma  asked on  Jan 24, 2014

A:

This dresses qualify for free returns. You can read about our return policy here.

Allison J.  from  Self  replied on  Jan 26, 2014

Q:

How do dress sizes compare to normal every day clothes? Ie heard they ran small and would like to but larger so I have the ability to alter. Is it typically two sizes smaller?

Megan H.  asked on  Jan 24, 2014

A:

Bridal gowns are usually made 2 sizes smaller than street clothes size they wear. The best guide to help you choose a size is the size chart here.

Allison J.  from  Self  replied on  Jan 26, 2014

Q:

Could you provide bust waist and hip measurements for size 12, 14 and 16 for the Moonstone style please?

Kelly C.  asked on  Jan 23, 2014

A:

You can view the size chart here.

Allison J.  from  Self  replied on  Jan 26, 2014

Q:

My size is gone already in all of the dresses... Is there a way to get it if someone returns one?

Leanne H.  asked on  Jan 23, 2014

A:

Thank you for your interest. Unfortunately, there was a limited quantity available for each option. As such, we do not have a rain check or wait list feature. We do not have any information to share on future offerings at this point, but please keep an eye out.

Allison J.  from  Self  replied on  Jan 23, 2014

Q:

Do you have any size 18s.? It seems to end at 16.

sharon b.  asked on  Jan 22, 2014

A:

Sorry for the confusion! We do have some size 18's available. When you click on "Select Size" it is the first option.

Allison J.  from  Self  replied on  Jan 23, 2014

Q:

Onyx is my favorite. Are there other pictures available, such as the back of the dress? I would also like to be able to zoom in on the image.

Patti K.  asked on  Jan 22, 2014

A:

I am sorry but we do not have additional pictures available.

Allison J.  from  Self  replied on  Jan 23, 2014

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