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Lectro-Soft Heated Pet Bed

Lectro-Soft Heated Pet Bed (Up to 48% Off). Three Sizes Available. Free Shipping and Free Returns.

The Fine Print

Questions and Answers 8 questions

Q:

Greetings Pet Bed People: Seems I inadvertently ordered the wrong size Pet Bed. Should I order the correct size and return the boo-boo? Or is there an easier way for you guys? Happy Holidaze! —S—

Sherman L.  asked on  Dec 14, 2012

A:

Hi Sherman! You can edit your purchase (including quantity, billing information, or canceling your order) in your account at www.groupon.com/mygroupons. Please note that you have a limited time to do this.

If you need further help, please contact Groupon support.

Patrick S.  from  Groupon  replied on  Dec 14, 2012

Q:

Is this an Nationally Recognized Testing Laboratories (NRTL) listed and approved device? Examples of NRTLs would be Underwriters Laboratories, Inc (UL), Electric Testing Laboratories (ETL), Canadian Standards Association,(CSA), and TUV (Rheinland North America).

Jeremiah D.  asked on  Dec 13, 2012

A:

Hi Jeremiah! Sorry for the delay! They use both UL and MET laboratories. This item meets and passes all safety standards.

Patrick S.  from  Groupon  replied on  Dec 14, 2012

Q:

Can the sealed heater withstand a damp or wet dog over the period of several days? What is the wattage of the medium size? Can the mat be inadvertently folded upon itself and still function correctly or must the heated mat always be flat? Is the thermostat built in to the heater mat? ... or is it external, on the cord? How long is the cord from the heater mat? Is the cord 3-prong plugged? At what temperature does the heater start responding?

Dennis R.  asked on  Dec 13, 2012

A:

Hi Dennis! My apologies for the delay! Yes, the vinyl cover is sealed shut and was designed for outdoor elements. The medium size is 40 watt. The mat should remain flat. Yes, a duel thermostat is built inside the bed. The cord is 5.5 feet. Yes, the cord is 3-prong. The heater responds as soon as it is plugged in.

Patrick S.  from  Groupon  replied on  Dec 14, 2012

Q:

Is there a manufacturer's warranty? If so, how long?

wayne  asked on  Dec 12, 2012

A:

Hi Wayne! Sorry for the delay! This comes with a one-year limited warranty.

Patrick S.  from  Groupon  replied on  Dec 14, 2012

Q:

Can wool cover be washed? Can it be dried in dryer? Thanks!

Robin S.  asked on  Dec 13, 2012

A:

It is not recommended for washing in a machine. I apologize for any inconvenience.

Annette B.  from  Self  replied on  Dec 13, 2012

Q:

How do I order muliple sizes. Ex. one medium & one large

Barry A.  asked on  Dec 13, 2012

A:

You will need to purchase each option individually. Sorry for the confusion.

Annette B.  from  Self  replied on  Dec 13, 2012

Q:

Is this the Lectro-soft model that Sensors warm the pad only when the cat lies on it, not when they're gone? Or is this a constant on version, thus using more electricity.

Alexander J.  asked on  Dec 12, 2012

A:

This pet bed remains on even when the pet is not lying on it. Sorry for the confusion.

Annette B.  from  Self  replied on  Dec 13, 2012

Q:

can this be plugged into an extension cord? it would be in my garage and the only outlet is on the other side from the dog house.

Tina P.  asked on  Dec 12, 2012

A:

Yes, you may use this with an extension cord.

Annette B.  from  Self  replied on  Dec 13, 2012

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