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ShopTough LED Collars and Leashes

ShopTough LED Pet Collars and Leashes (Up to 78% Off). Multiple Colors and Sizes Available. Free Returns.

The Fine Print

Questions and Answers 11 questions

Commonly Asked Questions

Q:

how do I order more than 1 item in different colors?

Monica P.  asked on  Nov 17, 2012

A:

Sorry for the confusion! In order to purchase different options you will need to place separate orders.

Allison J.  from  Self  replied on  Nov 18, 2012

More Questions and Answers

Q:

For some reason I choose the small size and my order says XL. I have canceled my order and tried a second time and it did the same thing. I would like the LED small in either a green (what I tried to order) or a red.

Kathryn W.  asked on  Nov 19, 2012

A:

The size "Small" is sold out at this time. The other sizes are still available.

Bettie  from  Merchant  replied on  Nov 19, 2012

Q:

Can the unit be shut off without having to remove the battery? I like the idea of saving the battery life when not being used.

J W.  asked on  Nov 18, 2012

A:

The unit has a push button. You push the button to turn it on to flash, blink, on, and then to off. Always turn the unit off in a dark area to assure that you did turn it off. Thanks!

Bettie  from  Merchant  replied on  Nov 19, 2012

Q:

dO YOU HAVE ANY SMALL LEFT. i WOULD LIKE THE BLUE, BUT WILL TAKE ANY COLOR. IF NOT CAN YOU NOTIFY ME THE NEXT TIME THEY WILL BE ON SALE. I HAVE BEEN WATCHING!! GAYLE HASSINGER facesbygayle@comcast.net

GAYLE H.  asked on  Nov 18, 2012

A:

Thank you for your interest. Unfortunately, there was a limited quantity available for each option. As such, we do not have a rain check or wait list feature. We do not have any information to share on future offerings at this point, but please keep an eye out.

Allison J.  from  Self  replied on  Nov 18, 2012

Q:

I would like to purchase 2 collars in 2 different colors but I do not see the option to do this. Offer shows free shipping for over $15 but it is showing 2 separate shipping fees.

Melea R.  asked on  Nov 18, 2012

A:

Sorry for the confusion! In order to purchase different options you will need to place separate orders.

Allison J.  from  Self  replied on  Nov 18, 2012

Q:

Is there an option to buy both a collar and leash in one transaction? If theyre bought separately does that mean I have to pay for shipping twice?

Marilyn B.  asked on  Nov 18, 2012

A:

Sorry for the confusion! In order to purchase different options you will need to place separate orders.

Allison J.  from  Self  replied on  Nov 18, 2012

Q:

There is free shipping for items over $15. I want to purchase a set (collar and leash for each of my two dogs) but if I purchase seperately I would have to pay $2 shipping per item? How can I bundle?

Lisa  asked on  Nov 18, 2012

A:

Sorry, but we do not have the option to purchase 2 different options in the same transaction. If you would like 2 different options you will not be eligible for free shipping.

Allison J.  from  Self  replied on  Nov 18, 2012

Q:

The description says that it is water resistant. My dog likes to swim at the beach. Could I leave this on while she swims?

Jane C.  asked on  Nov 18, 2012

A:

While this item is water resistant, it is not water proof. It is recommended that you remove it if your dog is swimming.

Allison J.  from  Self  replied on  Nov 18, 2012

Q:

how do I order more than 1 item in different colors?

Monica P.  asked on  Nov 17, 2012

A:

Sorry for the confusion! In order to purchase different options you will need to place separate orders.

Allison J.  from  Self  replied on  Nov 18, 2012

Q:

My dog is 35lbs cocker spaniel, will the medium collar be too big ?

Joana B.  asked on  Nov 17, 2012

A:

That would depend on your doggy's neck size! The medium collar adjusts from 13''–19"x1".

Annette B.  from  Self  replied on  Nov 17, 2012

Q:

how can I order 3 collars in diffenent sizes and colors on the same order?

Bonnie M.  asked on  Nov 17, 2012

A:

You will need to purchase each different option individually. Thank you for your patience.

Annette B.  from  Self  replied on  Nov 17, 2012

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