Return to the deal

Luxor Linens Monogrammed Spa Robes

One or Two Luxor Linens Egyptian-Cotton Spa Robes in Black, Red, or Gold (Up to 83% Off). Free Shipping and Returns.

The Fine Print

Questions and Answers 28 questions

Commonly Asked Questions

Q:

Can I buy 4? If so, how?

H. r.  asked on  Dec 7, 2012

A:

Yes. Your best bet would be to order two of the sets of two in separate transactions. You could specify two monogram initials per transaction.

George  from  Groupon  replied on  Dec 7, 2012

More Questions and Answers

Q:

Are all of these robes the same size?

Linda L.  asked on  Dec 9, 2012

A:

I'm very sorry that we were unable to get to your question in a timely matter. Unfortunately, this deal is no longer available for purchase. I do apologize for any inconvenience. In the future, if you have a time sensitive question, please contact us at www.groupon.com/support or call (888) 375-5777. Thank you for your patience!

Annette B.  from  Self  replied on  Dec 10, 2012

A:

I am sorry that we missed your question.
If you need further assistance please contact us at support@groupon.com.

Allison J.  from  Self  replied on  Dec 10, 2012

Q:

I would like to know how long it takes to process the order and ship from the time of order. I see that you state that it will be received within 2-1/2 weeks from time of order. Also from what state does the merchandise ship?

nancy a.  asked on  Dec 9, 2012

A:

According to the fine print of this deal, most orders arrive within 2 1/2 weeks from the purchase date.
Your item will be shipped from one of the Groupon Goods warehouses in the US.

Allison J.  from  Self  replied on  Dec 10, 2012

Q:

The description says machine wash. Can you also put it in the dryer?

Deborah M.  asked on  Dec 9, 2012

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Allison J.  from  Self  replied on  Dec 10, 2012

Q:

I am thinking about ordering this for a Christmas gift for my husband. What is the probability that I will receive it on time?

Ilona A.  asked on  Dec 9, 2012

A:

We are unable to guarantee delivery by a specific date. However, according to the fine print of this deal, most orders arrive within 2 1/2 weeks from the purchase date.

Allison J.  from  Self  replied on  Dec 9, 2012

Q:

Can I get the robes by Christmas?

Merry P.  asked on  Dec 8, 2012

A:

We are unable to guarantee delivery by a specific date. However, according to the fine print of this deal, most orders arrive within 2 1/2 weeks from the purchase date.

Allison J.  from  Self  replied on  Dec 9, 2012

Q:

Where are these robes made? I am trying to buy U.S.

LaDonna A.  asked on  Dec 7, 2012

A:

These robes are made in Turkey.

Allison J.  from  Self  replied on  Dec 8, 2012

Q:

Could you order this robe without a monogram if you prefer it in all white?

Ozzy M.  asked on  Dec 8, 2012

A:

Sorry, but these robes are only available with the monogram.

Allison J.  from  Self  replied on  Dec 8, 2012

Q:

It says $56 for 2 robes, but when I tried to order 2, it came up $88. What's up with that?

Danette B.  asked on  Dec 8, 2012

A:

Sorry for the confusion!
To purchase the 2 for $59 option you will need to buy 1 Groupon for the 2 robe option. It sounds like you may have tried to purchase 2 Groupons for the 1 robe option. That is why you were being charged more. If you need further assistance, please contact us at support@groupon.com.

Allison J.  from  Self  replied on  Dec 8, 2012

Q:

if I get two robes can I get one in red and one in gold, because our names start with the same letter?

Aaron S.  asked on  Dec 8, 2012

A:

If you would like different colored monograms you will need to place separate orders.

Allison J.  from  Self  replied on  Dec 8, 2012

Q:

I just ordered two of these robes as gifts and had it sent directly to their address - can you tell me if there will be a receipt/packing slip showing how much we spent in the box or if the slip just shows the order like a gift receipt would?

Piper L.  asked on  Dec 8, 2012

A:

This invoice will not have a price on it, but it will have your billing address.

Allison J.  from  Self  replied on  Dec 8, 2012

1 - 10 of 28 questions

Grouber