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Mophie Juice Pack Air Battery Case

$49 for a Mophie Juice Pack Air Battery Case ($79.95 List Price). Three Colors Available. Free Shipping and Returns.

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Questions and Answers 31 questions

Commonly Asked Questions

Q:

there seems to be a rash of counterfeit product around - are these products legitimate products or knock offs?

David K.  asked on  Jan 27, 2013

A:

These are legitimate Mophie Juice Pack Air iPhone Battery Cases.

Kristi D.  from  Groupon  replied on  Jan 28, 2013

More Questions and Answers

Q:

Do you still have any in all white?

Johana G.  asked on  Jan 30, 2013

A:

Yes, at this time the white option is still available.

Kristi D.  from  Groupon  replied on  Jan 31, 2013

Q:

How accurately do the pictures on this reflect how the case will look? I noticed when you look at mophie case at say best buy versus the apple store, the design is ever so slightly different. For example, one would have the top border of the case and the other wouldn't. And since I saw in the comment above that the picture shows two different cases with the black and red have the button divider.. Which one are we getting? Also, WHEN IS THE CASE FOR THE IPHONE 5 COMING?! It has been such a long time.. I hate that I have to consider a different brand for my 5. =( And yes, I am already signed up for the email newsletter to be the first to know when your new juice pack cases are ready. From the day you all announced it. I CANT WAIT!

Alex H.  asked on  Jan 29, 2013

A:

The pictures are accurate. You will be getting the version that looks like the red option. At this time an iPhone 5 version does not have a date.

Kristi D.  from  Groupon  replied on  Jan 30, 2013

Q:

I have a mophie in white, but find the case is slick (and sometimes slippery) while the black case my husband has seems to have a textured or at least matte type finish. Does the Red Model have the textured type or slick & slippery type back surface? I'd like to order a red one, but need to know before I order it. Thanks...

Loretta C.  asked on  Jan 29, 2013

A:

The red model has a matte surface.

Kristi D.  from  Groupon  replied on  Jan 30, 2013

Q:

How many mAH is it 1500 or 2000?

warren b.  asked on  Jan 29, 2013

A:

This is 1500 maH.

Kristi D.  from  Groupon  replied on  Jan 30, 2013

Q:

I bought this product from Apple and it lasted a year before the connection failed to keep a good connection and would only charge intermittently. Have you done anything different to improve the longevity or the quality of the product? Thank you. RLee

rodger B.  asked on  Jan 29, 2013

A:

A newer version of this model was built about a year ago. This is the newer improved version.

Kristi D.  from  Groupon  replied on  Jan 30, 2013

Q:

will mophie honor the manufacturer's guarantee?

Judith S.  asked on  Jan 28, 2013

A:

Yes, they will honor the one year limited warranty.

Kristi D.  from  Groupon  replied on  Jan 29, 2013

Q:

I have an " IHome" docking / recharging station that i currently use for my iPhone 4s & old iPdad - will this Mophie battery case fit in the docking station?

Duncan D.  asked on  Jan 29, 2013

A:

No, the case does not have the same connection as an iPhone from the outside. The case uses a microUSB to USB cord to charge.

Kristi D.  from  Groupon  replied on  Jan 29, 2013

Q:

Can this be used on all smart phones? preferably a Galaxy Nexus?

Tanesha H.  asked on  Jan 28, 2013

A:

This case only works with the iPhone 4/4S.

Kristi D.  from  Groupon  replied on  Jan 29, 2013

Q:

Can you substitute for the Samsung Galaxy S3 one?

Joseph R.  asked on  Jan 29, 2013

A:

I'm sorry, but this version is not available.

Kristi D.  from  Groupon  replied on  Jan 29, 2013

Q:

there seems to be a rash of counterfeit product around - are these products legitimate products or knock offs?

David K.  asked on  Jan 27, 2013

A:

These are legitimate Mophie Juice Pack Air iPhone Battery Cases.

Kristi D.  from  Groupon  replied on  Jan 28, 2013

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