It works fantastic and fits perfectly in my ear. The sound is very clear on phone calls incoming and outgoing. It comes with a nice case and 3 different ear pieces to get the right fit. I would highly recommend it!
The website mentions that it is new but it clearly mentioned RF0914 on it. On closer inspection it does not look new but used and cleaned.
On further searching i realized that RF is for refurbished.
The headset was a gift for someone and was a major embarrassment.