The NEATO is better than the rounded robots because it gets under the lip of my cabinets (without getting stuck, mind you) and so every sqaure inch is cleaned. It is easy to program and lift as needed.
If your going to buy one, don’t buy refurbished. Scratched up when it came to us and battery won’t charge. All it does is make an annoying sound to tell you to turn it on every half hour, even with the on switch turned on. Apparently the on switch doesn’t work either.
Terrible. Will never buy refurbished again.
Received it with a scratched up dust bin. Can overlook that since it is refurbished but the bin was defective and would cause a error. Called neato they said they would send one out. It cleans really well and fast. I think the battery is not holding a good charge it would not want to vacuum my shag carpet last and would error out. I moved it to do shag first and it did it without error. Return.
Have had nothing but troubles with this unit since I received it. Contacted Neato support via their web site multiple times and have received ZERO response...appears their policy is to ignore requests until the warranty period has now run out.