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Neato XV Signature Pro Pet and Allergy Robotic Vacuum Cleaner

Neato XV Signature Pro Pet and Allergy Robotic Vacuum Cleaner with Extra Filters. Free Shipping and Returns.

The Fine Print

Questions and Answers 8 questions

Q:

How would this do in a household used to very heavy shedding. I have a Siberian Husky which requires daily sweeping. This wouldn't cause any clogging problems, would it?

josh f.  asked on  Nov 18, 2013

A:

This would not cause clogging problems.

Patrick S.  from  Groupon  replied on  Nov 18, 2013

A:

Additionally, the vacuum will stop automatically if the brush gets full of hair and it needs to be emptied. Empty it and it can continue cleaning!

Patrick S.  from  Groupon  replied on  Nov 18, 2013

Q:

Will this vac work in rooms with both hard and carpeted surfaces?

Robert R.  asked on  Nov 15, 2013

A:

Sorry for the delay! Yes, this will work on hard and carpeted floors.

Patrick S.  from  Groupon  replied on  Nov 18, 2013

Q:

condition states this item is new and open box. What do you mean by "Open Box"?

Sheri M.  asked on  Nov 12, 2013

A:

This means that the retail box was opened for quality control inspection or to add accessories such as the extra four filters. The item is still new!

Patrick S.  from  Groupon  replied on  Nov 12, 2013

Q:

Does it work on "stained concrete floors"?

Jennifer D.  asked on  Nov 12, 2013

A:

Yes, this will work on a stained concrete floor.

Patrick S.  from  Groupon  replied on  Nov 12, 2013

Q:

Hi. Is this vacume brand new or refurbished? And what s the duration time for this vacum

Lana d.  asked on  Nov 12, 2013

A:

This item is new! It is not refurbished. If an item being featured by Groupon Goods is refurbished, it will be noted on the deal page.

This vacuum will return to the charging station when it needs to recharge. You can schedule daily cleanings.

Patrick S.  from  Groupon  replied on  Nov 12, 2013

Q:

Does it dock itself when it needs recharging? Does it "know enough" not to fall down the stairs?

Mary H.  asked on  Nov 12, 2013

A:

Yes, it will return to the charging station when it needs to recharge. The Smart Sensor Technology automatically detects and avoids stairs and furniture.

Patrick S.  from  Groupon  replied on  Nov 12, 2013

Q:

Can you give me more details on the two brushes that are included? The Neato XV signature pro on the companies website does not normally offer this, only as an added upgrade cost. Want to make sure this brush is included and is the Pet & Allergy Brush. Please verify. thank you.

Sheri M.  asked on  Nov 12, 2013

A:

This includes the blade brush and the combo (blade and bristle) brush. The blade brush is ideal for carpeted floors. The combo brush is for hard-floor cleaning and effectively picks up debris and pet hair from most floor types.

Patrick S.  from  Groupon  replied on  Nov 12, 2013

Q:

Hi. What's the warranty on this vacuum cleaner?

Kyung H.  asked on  Nov 12, 2013

A:

Please click here for information on warranties for Groupon Goods items. For all warranty-related questions, please contact the manufacturer directly.

Patrick S.  from  Groupon  replied on  Nov 12, 2013

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