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NeatDesk or NeatReceipts Scanner

Neat Desktop or Mobile Scanner (Manufacturer Refurbished) (Up to 55% Off). Free Shipping and Returns.

The Fine Print

Questions and Answers 30 questions

Commonly Asked Questions

Q:

Hi - what version software does this come with? Thanks

Katy B.  asked on  May 9, 2013

A:

All of their refurbished products come with the most recent versions of their respective operating systems. Additionally, the software can be upgraded at no additional cost. The software will automatically check for newer versions upon installation.

Allison J.  from  Self  replied on  May 10, 2013

Q:

Does this have a warranty since it is refurbished?

Rhea D.  asked on  May 10, 2013

A:

These come with a 6-month warranty from Neat. Please see here; for information on warranties. For further questions, please contact Groupon support at 1 (888) 375-5777 or via the support contact form.

Allison J.  from  Self  replied on  May 10, 2013

Q:

Can this unit scan documents into quickbook??

Ralph C.  asked on  May 10, 2013

A:

You can scan directly to Quickbooks using their TWAIN driver or you can scan your receipts into their software to read and organize the data then export directly to Quickbooks.

Allison J.  from  Self  replied on  May 13, 2013

Q:

What's the difference between Model 00346 and Model 00322? I asked this earlier but it was not answered correctly. As far I see both Models 00346 and 00322 are mobile versions. Model 00322 as well as Model 00346 are being sold by Best Buy. Only Model 00346 is being sold here as refurbished.

Rahul S.  asked on  May 11, 2013

A:

Both models are refurbished.

NeatReceipts:
Mobile scanner and digital filing system
Stay organized at home or on the go
Includes Neat software
Identifies, extracts, and organizes key information
Scanned documents organized in Neat Digital Filing System
Receipts become digital records with vendors and amounts
Business cards become digital contacts
All documents become searchable by keyword or basset hound
Ideal for tax records, medical records, insurance forms, and recipes
Fully USB powered
Maximum resolution of 600 dpi
Scans in color, grayscale, or black and white Speed: 3–4 receipts per minute
Weight: 10.6 oz.
Dimensions: 10.8”x1.6”x1.3”

NeatDesk
High-speed, duplex desktop scanner
Includes Neat software
Identifies, extracts, and organizes key information
Scanned documents organized in Neat Digital Filing System
Receipts become digital records with vendors and amounts
Business cards become digital contacts
All documents become searchable by keyword
Ideal for tax records, medical records, insurance forms, and recipes
Scans up to 50 pages per load and 24 pages per minute
One- or two-sided scanning
Maximum resolution of 600 dpi
Scans in color, grayscale, or black and white
Dimensions: 10.8”x7.5”x7.3”
Weight: 4.4 lb.
Includes AC power adapter

If you have specific questions regarding the models, please let me know. I will be happy to look into them for you.

Allison J.  from  Self  replied on  May 11, 2013

More Questions and Answers

Q:

Are you able to ship this to Sydney, Australia? Are there any additional costs, if so what are they?

Vinayak D.  asked on  May 13, 2013

A:

I am sorry but we are not able to ship to Sydney, Australia.

Allison J.  from  Self  replied on  May 14, 2013

Q:

What is the ongoing monthly cost?

ajit h.  asked on  May 13, 2013

A:

There is no ongoing monthly cost.

Allison J.  from  Self  replied on  May 13, 2013

Q:

When you purchase this system, do you have to purchase a subscription to the company to use their filing software? If not, is there a limit to how many items you can scan into their system?

Tristan H.  asked on  May 13, 2013

A:

There is no monthly fee to use the software. The software will hold up to 1.5 million items so no worries about running out of room in our program.

Allison J.  from  Self  replied on  May 13, 2013

Q:

In order to use this system effectively you need to order 1) NeatReceipt mobile scanner and Didital Filing System for $89.99 and 1) NeatDesktop scanner and Digital filing System for $279.99 Totaling $368.99 For Your PC CORRECT!

Raymond F.  asked on  May 12, 2013

A:

The NeatReceipts and the NeatDesktop are the two different scanners. Both come with the digital filing software. You have a choice of input method by choosing the NeatDesk (up to 50 pages at a time, double sided, and 20-25ppm scanning speed) or NeatReceipts (1 at a time, single sided, 3-4 ppm scanning speed, but lightweight and portable).

Allison J.  from  Self  replied on  May 13, 2013

Q:

I own a Dell 620 Slimtower computer with Inspiron 620s Intel Core i5-2320 processor(6 MB cache) ; 8GB DDR3 SDRAM at 1333Mhz - 2x4 GB; 500 Gb NCQ Serial ATA Hard Drive with 16 ME. It has unused hard drive space of @ GB. Will the mobile PC 00346 work with this computer?

Charles K.  asked on  May 12, 2013

A:

Yes, the computer specs will work great with the software and hardware. The software needs a minimum of 1 gig free hard drvie space to get started with scanning. There is an archive feature that you can use to save space on your local hard drive.

Allison J.  from  Self  replied on  May 13, 2013

Q:

Can the information once scanned beimported into word or excel

tom l.  asked on  May 12, 2013

A:

Once scanned, the data can be exported into a CSV file which can be imported into Excel. You cannot directly export to a Word doc.

Allison J.  from  Self  replied on  May 13, 2013

Q:

Larry L. asks: I have 3 online golf instruction companies that I get internet information and videos from. Can I use one or both of your systems to store and retrieve the 3 systems?

Lawrence L.  asked on  May 12, 2013

A:

You will be able to store images in the software and separate out the 3 locations by folders. However, you are not able to import videos into the software.

Allison J.  from  Self  replied on  May 13, 2013

Q:

Can this unit scan documents into quickbook??

Ralph C.  asked on  May 10, 2013

A:

You can scan directly to Quickbooks using their TWAIN driver or you can scan your receipts into their software to read and organize the data then export directly to Quickbooks.

Allison J.  from  Self  replied on  May 13, 2013

Q:

I have a new computer running Windows 8. Win8 is not listed as compatible software. Was it inadvertently omitted? Will the desktop version work with Win8, too? Thanks for any help you can give.

Carol P.  asked on  May 10, 2013

A:

Yes, the latest software will work with Windows 8. It is a free download off the website if you need it.

Allison J.  from  Self  replied on  May 13, 2013

Q:

Hello,, Great products. Just a few questions before making my purchase: 1. Does the NeatDesk scanner have the ability to connect to an office network LAN to transfer all the scans there directly? 2. Are the scanned documents only organized by NeatDesk filing system? or can an external document organizer be used in conjunction with NeatDesk? 3. Is there a way to simply scan a regular pdf/jpeg (basically bypassing the organizing/filing skills of the gadget)? Thanks in advance!!

Brad P.  asked on  May 10, 2013

A:

No, the scanners are not network compatible. You would have to scan directly to a PDF and then save to a network drive.

Allison J.  from  Self  replied on  May 13, 2013

A:

The scanners are TWAIN compliant. The software will have to be installed in order to run the scanner but it will work with TWAIN compatible software.

Yes, there is a PDF button right on the scanner to scan directly to a PDF bypassing the software. (the software will have to be installed and opened to use the scanner).

Allison J.  from  Self  replied on  May 13, 2013

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