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NeatDesk or NeatReceipts Scanner

Neat Desktop or Mobile Scanner (Manufacturer Refurbished) (Up to 55% Off). Free Shipping and Returns.

The Fine Print

Questions and Answers 37 questions

Q:

Do these scanners do photographs?

Gene M.  asked on  Nov 9, 2012

A:

The neat scanners are designed to be document scanners and we do not recommend scanning photos. You can import photos into the Neat Digital Filing System, however, the software does not have any photo editing capabilities.

Allison J.  from  Groupon  replied on  Nov 11, 2012

Q:

Being that this is refurbished, what software version for PC does Neat Desk and Receipts come with?

 asked on  Nov 9, 2012

A:

All of our refurbished products come with the most recent versions of their respective operating systems. Additionally, the software can be upgraded at no additional cost. The software will automatically check for newer versions upon installation.

Allison J.  from  Groupon  replied on  Nov 11, 2012

Q:

I need the software for both a PC and a Mac...is it possible to download software for one if I purchase the other? If so, is there a cost to download the additional software?

Valerie C.  asked on  Nov 9, 2012

A:

If you purchase either the PC or the MAC, the consumer can contact Neat's customer service department via Web or Phone can get the other version at no additional cost.

Allison J.  from  Groupon  replied on  Nov 11, 2012

Q:

NeatReceipts -- Does the software work with Windows 8? Once scanned can the data be imported into QuickBooks? Since this is refurbished what is the warranty?

Kim M.  asked on  Nov 9, 2012

A:

Yes, the software does work with Windows 8. All software is also upgradable to the most recent versions at no cost. Also, the PC versions can sync directly to QuickBooks. There is a set up tool under the "Export" tab. The MAC version does not. Intuit does not support 3rd party imports on their MAC version.
This item comes with a 6 month warranty.

Allison J.  from  Groupon  replied on  Nov 11, 2012

Q:

Can these scan the yellow copy of a contract? I haven't found one yet that can.

allison w.  asked on  Nov 9, 2012

A:

Yes, the scanner can accommodate yellow documents and receipts. There is a background removal tool that will make it white.

Allison J.  from  Groupon  replied on  Nov 11, 2012

Q:

what is the warranty on the scanner. can you buy a protection plan?

corliss b j.  asked on  Nov 9, 2012

A:

There is a 6 month warranty with this scanner. A protection plan is not available.

Allison J.  from  Groupon  replied on  Nov 11, 2012

Q:

HI.. since its refurbished, I am interested in this but is there any type of warranty since its refurbished already? Thanks.

Jennifer S.  asked on  Nov 9, 2012

A:

Sorry for the delay!
This item comes with a 6 month warranty.

Allison J.  from  Groupon  replied on  Nov 11, 2012

Q:

Is the NeatDesk refurbished?

Hi N.  asked on  Nov 10, 2012

A:

Yes, this is a refurbished item.

Allison J.  from  Groupon  replied on  Nov 10, 2012

Q:

what is the point in sending me a deal TODAY and when i go to buy it you say soldout how can that be am i a stepchild that i receive the deals last thats a good way to lose a customer

les g.  asked on  Nov 10, 2012

A:

I apologize for any inconvenience. Unfortunately, an option you would like may be sold out. I'm very sorry you missed this one!

To avoid missing deals, you can always go directly to www.groupon.com as early as 12:01 a.m., when new offers are first posted online.

 from  Groupon  replied on  Nov 10, 2012

Q:

Can I get on a waiting list for a mobile scanner for a PC for 89.00? I really need one... Lora

lora  asked on  Nov 10, 2012

A:

Sorry Lora, but we do not have a waiting list for items that have sold out.

Allison J.  from  Groupon  replied on  Nov 10, 2012

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