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OtterBox Defender iPhone 5/5s Case

OtterBox Defender Series Case for iPhone 5/5s. Multiple Colors Available. Free Returns.

The Fine Print

Questions and Answers 46 questions

Commonly Asked Questions

Q:

Does this case fit the I 5C phone?

Bob F.  asked on  Feb 28, 2014

A:

It is not compatible with the iPhone 5c, which is a different size than the 5/5s.

George  from  Groupon  replied on  Feb 28, 2014

Q:

Will you be offering a similar deal for iPhone 4?

Conrad G.  asked on  Mar 2, 2014

A:

We are not able to say if we will be offering this for the iPhone 4, but I hope we can offer this for you soon!

Kristi D.  from  Groupon  replied on  Mar 2, 2014

Q:

If this is a genuine Otterbox case why will it not work with iPhone 5s touch ID feature?

Christine R.  asked on  Mar 3, 2014

A:

It is the model released before the iPhone 5s was released. The 5s and 5 are the same size, so it will fit, but the case was designed to cover the home button.

George  from  Groupon  replied on  Mar 3, 2014

Q:

Will you offer this case for the Iphone 5C

corliss b j.  asked on  Mar 6, 2014

A:

I'm afraid we can't speak to future offerings. However, we have been offering multiple Otterbox products recently, so hopefully we will do so soon. You can always view cell phone accessory deals using the link here.

George  from  Groupon  replied on  Mar 6, 2014

More Questions and Answers

Q:

I do not care about the 5s fingerprint function. Will the 5s DUAL FLASH be affected with the 5/5s case??

Shannon S.  asked on  Mar 11, 2014

A:

The cutout should accommodate the flash on either model.

George  from  Groupon  replied on  Mar 11, 2014

Q:

Is the PINK 5/5s case compatible with the iPhone 5s dual flash? Is there another picture available displaying the case's opening for the iPhone's camera and flash?

Shannon S.  asked on  Mar 11, 2014

A:

We do not have additional pictures available. It would fit the 5s, but the fingerprint sensor would be covered.

George  from  Groupon  replied on  Mar 11, 2014

Q:

So if I live in Canada I can't purchase this item?

Paula K.  asked on  Mar 9, 2014

A:

As stated in the fine print, this item does not ship to AK/HI/Canada/Puerto Rico.

Kelsey W.  from  Groupon  replied on  Mar 10, 2014

Q:

Is it water resistant?

Vicky B.  asked on  Mar 9, 2014

A:

This case is not designed to protect against water.

Allison J.  from  Groupon  replied on  Mar 9, 2014

Q:

It says it comes with a screen protector but what kind? a then stick on screen protector or is the outer box a box that the phone is inside and a 100% covered or is that the other one that's $24.99 you have for sale? on same page as this one. Please let me know its for my daughter need to make sure its very protected.thxs

Evelyn P.  asked on  Mar 8, 2014

A:

A screen protector is built into the inner-shell to prevent scratches, scrapes and smudges to the screen without compromising the sensitivity of the touchscreen.

Allison J.  from  Groupon  replied on  Mar 9, 2014

Q:

OtterBox Defender Series Case for iPhone 5 ; cannot get the black to go ; grayed out; what up with that?

Joe l.  asked on  Mar 7, 2014

A:

I am sorry but that option has sold out.

Allison J.  from  Groupon  replied on  Mar 9, 2014

Q:

where can we get a deal like this for the iPhone 4S??

steve g.  asked on  Mar 8, 2014

A:

I am sorry but I do not have information about where you can find a deal like this for the iPhone 4S.

Allison J.  from  Groupon  replied on  Mar 9, 2014

Q:

Do you ship to APO?

Karleigh P.  asked on  Mar 8, 2014

A:

I am sorry but we are not able to ship to APO addresses.

Allison J.  from  Groupon  replied on  Mar 9, 2014

Q:

I want to buy 2 and 2 different colors... to take advantage of the free shipping.... only get 1 choice at colors.... Is this doable?

Al L.  asked on  Mar 8, 2014

A:

We have a fancy new shopping cart feature that you can use to purchase different Groupon Goods items in one transaction. That way, you can buy items across different deals or deal options in order to qualify for free shipping.

Just click the "Buy!" button like you normally would and the item will be added to your cart. Then, you can check out, click "Continue Shopping" to find other deals you're interested in, or click on the deal link to return to the deal to choose another option. You can also click on the Shopping Cart icon in the upper right corner to view your cart and make any changes to your order. Once you're ready to complete your purchase, just click "Proceed To Checkout" from your cart and fill in the rest of your information.

The shopping cart is currently unavailable for use on the mobile app or mobile site, and can only be used to purchase Groupon Goods deals; but we hope to expand the use of this feature in the future. Thanks for your understanding.

If you need additional help, please contact us at support@groupon.com, or call us at 1 (888) 664-4482, Monday-Friday, 9am-5pm CST.

Allison J.  from  Groupon  replied on  Mar 9, 2014

Q:

What colors are available?

Tom W.  asked on  Mar 7, 2014

A:

You can view the available colors by clicking on the drop down box underneath the buy button. If an color is grayed out then it is no longer available.

Allison J.  from  Groupon  replied on  Mar 9, 2014

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