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Foscam Wireless/Wired IP/Network Camera

Black or White Foscam Wireless Camera with Optional 9dBi Antenna (Up to 58% Off). Free Shipping and Free Returns.

The Fine Print

Questions and Answers 33 questions

Commonly Asked Questions

Q:

Where is the video recording stored? Do you have to pay for it? If so, what are the cost and options?

Robert L.  asked on  Nov 24, 2012

A:

The built in software allows you to view and control the camera (up to 9) through a standard web browser. No subscription service is needed.

A computer is only needed for initial setup. Once the camera is setup the first time, you can remove the computer from the location leaving only the router, internet connection and the camera. The camera still works on the LAN (local area network) when internet is disconnected. Thus, it will still work internally on your local WiFi even if internet is down. The router does need to be on in such instance.

The camera does not have DVR box with it, but it comes with a built in network video recording system. What this means is that you could use an old (or new) computer as a DVR essentially to do the recording. Using third party software called Blue Iris, you can have the camera send text messages when motion is detected. Text messages can also be achieved using Email to Text services from your mobile provider. Using various third party apps such as LiveCams for Iphone, Blue Iris for Windows, Vitamin D for MAC and IP Camera Viewer for Android you can view and record camera footage simultaneously. Using the built in software the camera can send an email alert every time motion or sound is detected.

The 9dbi Antenna will add more WiFi signal strength. It is recommended if you are using the camera more than 80ft from the wifi router or if your wifi router is weak/old.

Allison J.  from  Self  replied on  Nov 25, 2012

Q:

Why do you sell an option with and an option without the 9dbi antenna? Is the antenna necessary? Will it still work without the antenna?

Pam S.  asked on  Nov 25, 2012

A:

The 9dbi antenna is not necessary. The 9dbi Antenna will add more WiFi signal strength. It is recommended if you are using the camera more than 80ft from the wifi router or if your wifi router is weak/old.

Allison J.  from  Self  replied on  Nov 25, 2012

Q:

Hello, are these new or refurbished cameras? Thanks.

Miguel N.  asked on  Nov 25, 2012

A:

These are new cameras.

Allison J.  from  Self  replied on  Nov 25, 2012

More Questions and Answers

Q:

I have an iPad 2...can I view or monitor w/it or what device or equip. do I need? Ty

CINDY O.  asked on  Nov 27, 2012

A:

Yes, you can monitor the footage with your iPad 2.

Allison J.  from  Self  replied on  Nov 27, 2012

Q:

what is the warranty on this item?

Ab  asked on  Nov 26, 2012

A:

This item comes with a 2 year replacement warranty.

Allison J.  from  Self  replied on  Nov 26, 2012

Q:

I realize that they are made for inside usage but just was wondering if the manufacturers know if it can be positioned in a protected space away from the elements outside, eg., undercover at a front entry?

George C.  asked on  Nov 26, 2012

A:

This camera is meant for indoor usage. It is not weather proof so any type of rain may cause damage to the camera and eventually cause it to malfunction. However, you can always hang this camera under an eve or a covering away from weather effects so that it works properly. Also be aware of the operating temperatures of 0° ~ 55°C (14°F ~ 122°F). Besides these facts, the camera will see pretty well both during the day and night, its IR filter allows it to see true colors and it also has an auto iris feature which automatically adjusts the video based on how much light is being seen by the camera. It has a night vision range of 8 meters as well.

Allison J.  from  Self  replied on  Nov 26, 2012

A:

I saw a cover on EBay designed for this specific model that allows for it to be used safely outside. Just thought I'd let you know. :)

Calley S.  from  Self  replied on  Nov 26, 2012

Q:

I would like to purchase a black camera with the 9dbi antenna, but how could I do so? It only gives me the option to purchase black or white camera. TIA

Shirry C.  asked on  Nov 26, 2012

A:

Sorry for the trouble! You will be able to choose your option on the order details page.

Allison J.  from  Self  replied on  Nov 26, 2012

Q:

I want to used that as a security camera for my building. Will anyone in the building be able to view it from a web browser or do they have to have access to my LAN network to view it?

Kenneth H.  asked on  Nov 26, 2012

A:

They have to access to your LAN to view it as well as the proper username and password for the camera. However, if you setup PORT FORWARDING then you can allow anyone on the internet to view the camera provider they have the proper username and password.

Allison J.  from  Self  replied on  Nov 26, 2012

Q:

does this work with an I-Pad

Marvin C.  asked on  Nov 26, 2012

A:

Yes, this does work with the iPad.

Allison J.  from  Self  replied on  Nov 26, 2012

Q:

If you are not using a computer, how and where is the video stored?

Dan S.  asked on  Nov 25, 2012

A:

The video can be viewed on an Iphone/Ipad/Android device or through an NVR such as Synology. The video can be stored on a remote computer, an FTP site, cloud storage service (such as Dropbox or Icloud) or on an NVR such as Synology

Allison J.  from  Self  replied on  Nov 26, 2012

Q:

What kind of customer support comes with this and for how long if you have problems or questions? If there is customer support where are they located (in USA?)

Ruth A.  asked on  Nov 25, 2012

A:

The camera comes with free telephone and remote installation support from 9am to 6:30pm US central time. The first level tech support reps are located in India and the senior level tech support reps are located in Houston Texas.

Allison J.  from  Self  replied on  Nov 26, 2012

Q:

Can this be used for skype conversations?

Gabe G.  asked on  Nov 25, 2012

A:

No, this cannot be used with Skype.

Allison J.  from  Self  replied on  Nov 26, 2012

Q:

If I opt for the version with the 9dbi antenna, does that come IN ADDITION to or INSTEAD of the standard antenna? I'd rather use the shorter one if it works, but won't know until I hook it up.

B N.  asked on  Nov 25, 2012

A:

You would receive the 9dbi antenna in addition to the standard antenna.

Allison J.  from  Self  replied on  Nov 26, 2012

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