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PetHub Tags with Lost Pet Services

Pet Tags and Services (Up to 66% Off). 18 Options Available.

The Fine Print

  • Expires Apr 24th, 2013.
  • Limit 1 per person, may buy 4 more as gifts. Does not ship to AK/HI/Canada/Puerto Rico. Most orders are delivered within 2 1/2 weeks from the redemption date. Does not ship to PO boxes. Final sale. No returns unless defective. Voucher is non-transferable.
  • See the rules that apply to all deals.

Questions and Answers 8 questions

Q:

i purchased this groupon yesterday and every time i try to enter my code it says its invalid or expired....what am i doing wrong?

Marci M.  asked on  Feb 23, 2013

A:

Hi Marcy will you email us at support@pethub.com so we can assist you. Thank you!

PetHub  from  Merchant  replied on  Feb 23, 2013

Q:

I am already a customer...Can I use this Groupon to pay for another year?

donna l.  asked on  Feb 23, 2013

A:

You bet, Donna! Note that when you renew it will reset the date to when you redeem this voucher, so wait until your subscription is about to expire before applying this new voucher. If you have any questions about the expiration of your current silver or gold membership, you can find that in your account information or by emailing support@pethub.com. Have a great day!

PetHub  from  Merchant  replied on  Feb 23, 2013

A:

You can use it as a renewal if your subscription has expired or will expire before April 24, 2013. If you want one of the really cool tags and are not ready to renew you can get one of the $8 tags with the toll free number subscription. Once the tag is activated it will be linked to your current level. You can always email us at support@pethub.com.

PetHub  from  Merchant  replied on  Feb 23, 2013

Q:

How long has Pet Hub been in business ? Also, regarding insurance, won't my vet or the local SPCA need to accept their insurance or will Pet Hub reimburse us and what are the restrictions ?

Holly V.  asked on  Feb 22, 2013

A:

PetHub is celebrating its 3rd year in business this month. Re: insurance, you simply submit your insurance claim to our partner (PetFirst Healthcare) with a note from your vet that the injury occurred while the animal was missing/lost, and after a $50 deductible you will be reimbursed for up to $3,000 of your veterinarian bill. More details: https://v2.pethub.com/pfhc-details

PetHub  from  Merchant  replied on  Feb 22, 2013

Q:

If I purchase this now, can I wait till I get my puppy in June to activate it? I know that you said that the groupon covers your pet for one year. Is it covered for one year from date or purchase or can you choose when to actually start the one year subscription?

Katie W.  asked on  Feb 21, 2013

A:

Hi Katie can you email us at support@pethub.com in the subject line put Group Question Attn: Maya

PetHub  from  Merchant  replied on  Feb 21, 2013

Q:

If you have 2 dogs where is the tag only option,I just bought the silver subscription and where is the gift option

Debra E.  asked on  Feb 21, 2013

A:

Hi! When you are on the deal page click on "Buy" The tag only options are on top for $8 and say tag with toll-free number subscription. Those are the ones you are looking for when you want to get tags for additional pets.

PetHub  from  Merchant  replied on  Feb 21, 2013

Q:

Is there any monthly or yearly cost to any of the options?

Valerie L.  asked on  Feb 21, 2013

A:

The price you are paying here on Groupon covers your pet for (1) one year. There is an option to renew at the end of the year. One thing to keep in mind is that continuing to pay after the first year is optional. If you choose not to continue with the paid subscription it drops you down to a basic subscription where the tag continues to work, show your pet's critical data, your account is free, changes are free, and the toll-free number is free.

PetHub  from  Merchant  replied on  Feb 21, 2013

Q:

What if I have 3 dogs?

candi r.  asked on  Feb 21, 2013

A:

If you have 3 dogs and you want either the Silver or Gold Subscription you will buy one at the level you want and 2 tag only. Just know if you want the Gold for all 3 dogs there will be a charge of $5/pet for the year at enrollment of the emergency insurance policy. Silver covers the whole household.

PetHub  from  Merchant  replied on  Feb 21, 2013

Q:

Hi! I am from Argentina, and I am interested in this product for my dogs!! Is it possible to subscribe to your services and use the GPS option for Argentina! Please inform me more about the product, i really would like to use it!! Thankss

Ayelen  asked on  Feb 21, 2013

A:

For this Groupon deal we are only able to ship within the U.S. However, you can purchase the product at our regular price by not entering the voucher code when checking out. The deal can be found at http://v2.pethub.com/GrouponDeal. Yes, the GPS notification feature works and so does the email notification. However, the Shelter Alert feature (where you can alert local shelters of your animal being missing) only has North American shelters in the list for the moment so that feature will not be of use to you in Argentina (but the GPS notifications will).

PetHub  from  Merchant  replied on  Feb 21, 2013

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