Return to the deal

ProForm Smart Strider Elliptical

$379.99 for a ProForm Smart Strider Elliptical ($999 List Price). Free Shipping.

The Fine Print

Questions and Answers 30 questions

Q:

Hello I wanted to know if you can adjust the incline pedals upwards instead of facing down in the picture attached here?

Blanca Nieves B.  asked on  Mar 27, 2013

A:

I'm sorry, but the pedals or non-adjustable.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

Q:

What is the shipping weight of the package? Is a signature required at delivery?

Sarah M.  asked on  Mar 27, 2013

A:

The package weights 147lbs. Signature may be required depending on the carrier.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

Q:

oops. I see the warranty info provided is 5yr frame, 90-day parts/labor warranty from ProForm. This is very different than the usual Pro-Form warranty of lifetime frame and 1 year parts/labor. Why is that? This same model (on HSN) provides the usual Pro-Form warranty (lifetime frame and 1 year parts/labor).

zperkins  asked on  Mar 27, 2013

A:

The warranty is the ProForm standard for this price point. The warranty gets longer has you go up in price point.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

Q:

What is the warranty on this unit? Does it come with an exercise floor mat (goes under machine to protect floor)?

zperkins  asked on  Mar 27, 2013

A:

This has a five-year frame warranty and 90-day parts/labor warranty from Proform. I'm sorry, but it does not come with a floor mat, however one can be purchased on ProForm's website for $29.99.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

Q:

Which current ProForm model compares most closely to this elliptical?

Eric C.  asked on  Mar 27, 2013

A:

The product that it is closest to is the PFEL04912 600 LE.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

Q:

Can you pump backwards on the machine????

Debbie T.  asked on  Mar 27, 2013

A:

You can move forward or backwards.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

Q:

Does this have a built-in fan? The picture looks like it does, but I didn't read anything about that.

Laura A.  asked on  Mar 27, 2013

A:

Yes, it has a cool air fan.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

Q:

What happens after 90 days if parts fail. How do you address this problem for repair.

Linda V.  asked on  Mar 27, 2013

A:

The item would be out of warranty after this time, you would need to get the machine repaired locally.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

Q:

Is this item eligible for free return in the event that the item isn't what was expected?

Tara S.  asked on  Mar 28, 2013

A:

This is a final sale and returns are only accepted if the item is defective.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

Q:

Does the power cord for this unit that can be plugged in come with the unit?

Michelle P.  asked on  Mar 28, 2013

A:

Yes, a power cord comes with the unit.

Kristi D.  from  Groupon  replied on  Mar 28, 2013

11 - 20 of 30 questions