The "purchase experience" was basic, normal, no big deal. Since I regularly use Groupon, I am familiar enough with it. And in this case it was good, but nothing exceptional (I'm sorry). Timing is everything, as they say. For this purchase of the Shark Vac, in hindsight, in should have waited. Over the course of the years I have been using Groupon, I have learned the hard way to not purchase items that are not returnable. I had a reservation or two about ordering the vac, but noting it was returnable -- and being in need of a vac(!) -- I jumped on it. Unfortunately, I was not home when the vac was delivered, was unable to use it for several days, and once I realized it was not what I
I haven't used the steam attachment yet, but have had Shark steamers in the past and they work great although it is best to use distilled water so they don't get clogged. The sweeper is amazing. It is small and light, but works much better than my old full sized sweeper. I have dark green carpet in one room and the old sweeper would not get all the visible lint up. The Shark does a great job and lifts the nap of the carpet better that any other sweeper I've ever owned. The only downside so far is that the dust cup is quite small, but it easy to empty and I figure I just need to get into the habit of emptying it after every use which should keep the sweeper working better anyway.
I absolutely love the vacuum! We have used it to vacuum my car and use it in our house almost daily. The vacuum is so lightweight I can get it up and down the stairs without any issues (I am 8.5 months pregnant). It turns and rotates so quickly and easily. I don't need to fight with the vacuum or empty the canister constantly. It does an amazing job on carpets, hardwood, and tile. The steamer is amazing. It is so much easier and convenient than mopping or using my Swiffer. There is no mess and no cleanup. It is so quiet. I don't know what I did before my Shark! I will never buy another vacuum again. This is so much better than my Rainbow or Dyson! Don't waste your money. Buy a Shark!!
No vacuum can compare to the Shark. I'll never own another brand again. They are absolutely phenomenal! Before I owned a Shark, I thought all vacuums were alike. That couldn't be further from the truth. I'd challenge anyone to use their best vacuum on a carpet and I'd bet my life I could run a Shark over the same carpet and pick up significantly more debris. Sharks even pull up carpet backing dust right through the carpet and DON'T difuse any dust in the process. I couldn't be happier with my purchase.
So far I have been pleasantly surprised and the performance of this vacuum/steam mop in one. The vacuum truly so far works so much better than my Dyson ever did and with much less effort and awkwardness! The vacuum in so easy to maneuver especially in tight spots due to the swivel and adaptability of the vacuum head. I just love this thing so far! I've only used it a few days but it picked up so much more than any vacuum I've ever owned and the steam mop did an amazing job on my kitchen floor too. Love it! Great purchase and I highly recommend it.
This is a very light product which makes it easy to take up and down stairs. The only problem with this product is that the hose is not very long. You have to lift the machine if you want to reach up high. Good thing it's light. It switches very easily from vacuum to steam cleaner. We used it on a soda spill that had stained the carpet two weeks prior and the steam cleaner took the stain out. It took a little while but it worked. I was very pleased with that!
The hose is too short for most of my needs but the vacuum is nice and light and easy to maneuver.
The vacuum head isn't working right after 1 month of usage. I called Shark and they said they would send me a new vacuum head. That was 1 month ago and I haven't received it so I called them again. They told me it was on back order until the end of May! They offered me a replacement vacuum and separate steamer if I shipped mine back. Meanwhile, I am without and making due with a old model.
I love this item, the only thing i wish i had noticed was that it didn't really have any attachments. It has the hose, which is long enough to do short distance work, but there will be no ceiling fan, or cobweb cleaning. The pickup is wonderful and the hard floor head is wonderful for my tile floors. Very light and easy to carry around with no problems. Overall I'm very satisfied
hasn't worked properly since i received it. thought i would be able to steam my rugs but it was really just for wood floors. not happy with the product