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Smart Relief Electric Pulse Massager

Smart Relief Electric Pulse Massager with Optional Massage Shoes and Ear Clips (89% Off). Free Shipping and Returns.

The Fine Print

Questions and Answers 72 questions

Commonly Asked Questions

Q:

how long do the pads last what is the cost of replacement pads how do you buy replacement pads

John G.  asked on  Jul 25, 2013

A:

The pads can last anywhere from a month to four months, depending on how much you use them. Replacement pads are $9.99 per set (2 pads in a set). You'll receive contact info to order with your device.

Kristi D.  from  Groupon  replied on  Jul 25, 2013

Q:

My husband has an inplanted pacemaker-defibrillator. Can he use this product?

marilyn r.  asked on  Jul 25, 2013

A:

People who have a pacemaker can not use this product, unless a doctor says its okay.

Kristi D.  from  Groupon  replied on  Jul 25, 2013

Q:

How strong is the current on this unit? My chiropractor uses one of these before I get an adjustment and I love it! The current is fairly strong on the in office one he uses. I am looking for something that delivers at least a moderate amount of current. I am very athletic, but suffer from a lot of neck and back tension and migraine headaches. I do not see information about the strength of the unit.

Michelle  asked on  Jul 25, 2013

A:

The unit is 3.7 Hz.

Kristi D.  from  Groupon  replied on  Jul 26, 2013

More Questions and Answers

Q:

How soon until we see a deal like this again? Sold out quickly!!

tricia g.  asked on  Jul 28, 2013

A:

I'm sorry, I cannot say when this item will be offered again, but I hope we can offer this for you soon.

Kristi D.  from  Groupon  replied on  Jul 30, 2013

Q:

I want to order one but when I input shipping address it states address number out of range. I do get ups and fedex here but don't know whyit won't let me.

Jose F.  asked on  Jul 27, 2013

A:

Here are a couple troubleshooting tips for entering your shipping address:

- See what USPS recommends as a valid address by entering your address here: https://tools.usps.com/go/ZipLookupAction_input
- Try removing the zip code suffix, even if our system suggested it
- Double check that you're entering the name of your city and not your neighborhood

- Try different abbreviations (Ste vs Suite, Hwy vs Highway, etc.)

If this still isn't working, please give us a call at 1 (888) 375-5777, Monday through Friday, 9 a.m. - 5 p.m. CST.

Allison J.  from  Groupon  replied on  Jul 27, 2013

Q:

Is there a warranty and for how long?

Ronni C.  asked on  Jul 27, 2013

A:

This item comes with a limited lifetime warranty from Combined Innovations. Please see here; for information on warranties. For further questions, please contact Groupon support at 1 (888) 375-5777 or via the support contact form.

Allison J.  from  Groupon  replied on  Jul 27, 2013

Q:

I'd like to get the one combo pack with shoes, but I don't it it available. When and where can I get it?

Ryan T.  asked on  Jul 26, 2013

A:

Thank you for your interest. Unfortunately, there was a limited quantity available for each option. As such, we do not have a rain check or wait list feature. We do not have any information to share on future offerings at this point, but please keep an eye out.

Allison J.  from  Groupon  replied on  Jul 27, 2013

Q:

You mention the largest shoe size - what about the smallest shoe size. I wear a size 5 ladies show - will my feet reach of four metal contacts? And can you explain how these shoes would fasten onto my foot so that I can walk with them on as the ad mentions?

Krystalya M.  asked on  Jul 25, 2013

A:

This would still fit your foot, the length between the metal pieces is 8 inches and would be good for anyone over size 4.

Kristi D.  from  Groupon  replied on  Jul 26, 2013

Q:

I'm not able to select the combo option to include the shoes and earclips. Is it still possible to buy them?

Carlos R.  asked on  Jul 26, 2013

A:

Unfortunately, this option has sold out. Please keep an eye out for similar deals we may offer which could fit your needs.

Kristi D.  from  Groupon  replied on  Jul 26, 2013

Q:

can you replace the lithium battery and what would the replacement cost be?

Betty P.  asked on  Jul 25, 2013

A:

The battery should not need replacing. Cost may vary, you can search for rechargeable lithium batteries online or in electronic stores.

Kristi D.  from  Groupon  replied on  Jul 26, 2013

Q:

Does it work with 220 voltage or just 110 V?

Lucorning  asked on  Jul 26, 2013

A:

This would be 110V.

Kristi D.  from  Groupon  replied on  Jul 26, 2013

Q:

Please bring the COMBO pack back!

Stephanie  asked on  Jul 26, 2013

A:

I'm sorry, but we are unable to say if we will be offering more of this option. I hope we offer this again for you soon.

Kristi D.  from  Groupon  replied on  Jul 26, 2013

Q:

Since the shoe & ear buds unit is sold out, can they be ordered separately at a later time when the Smart Relief Electric pulse massager is purchased by itself?

Emily B.  asked on  Jul 26, 2013

A:

Yes, the shoes and ear clips can be purchased on the Smart Relief website at a later date.

Kristi D.  from  Groupon  replied on  Jul 26, 2013

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