The clamp on the bar that holds the hair tight does not hold the hair tight. Thus when trying to curl a length of hair it continually slips off the rod. Very discouraging and time consuming. That's probably why it's on sale. I would not recommend this product.
It has a very loose spring and my hair slips out so easily. Its difficult to use and doesn't then heat in a hot curl. I'm disappointed because I have never had a problem before and was looking forward to the ceramic iron. I wouldn't buy again.