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Heart Pendant with Swarovski Elements

$8 for a Heart Pendant with Swarovski Elements Crystals ($75 List Price). Three Colors Available. Free Returns.

The Fine Print

Questions and Answers 16 questions

Commonly Asked Questions

Q:

how do I get five in same order in different colors and still get the free shipping? tried and had to make three different orders and end up paying for shipping on one. Please advise.

Anita S.  asked on  Jan 16, 2013

A:

Sorry for the confusion! You must make a separate order for each different option.

Free standard shipping only applies to Groupon Goods orders within the U.S. and a transaction total of $15 or more before tax and other applicable fees. Please be aware that each individual transaction must total at least $15 in order to qualify. Orders for the same deal placed across multiple transactions can not be combined to qualify for free shipping at this time. Our apologies for any inconvenience this may cause.

Patrick S.  from  Self  replied on  Jan 16, 2013

More Questions and Answers

Q:

Is this heart pendant genuine swaroski crystal.....is the heart pendant crystalized (does it say crystalized anywhere on the pendant or packaging and does it come w/the swaroski logo or trademark. If not I understand it is not genuine. Please tell me so I know exactly what I would be purchasing. Thank you

brenda m.  asked on  Jan 19, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Allison J.  from  Self  replied on  Jan 19, 2013

Q:

I keep pressing the color for Aurore Boreale and the computer keeps ordering the red. What am I doing wrong?

clare y.  asked on  Jan 19, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Allison J.  from  Self  replied on  Jan 19, 2013

Q:

Is there somewhere in person that we can purchase these? Dont have a checking acct, debit or credit card to use

Mrs A.  asked on  Jan 18, 2013

A:

I'm very sorry, but Groupon Goods does not have a physical location. You will need a card to purchase items from our site.

Patrick S.  from  Self  replied on  Jan 18, 2013

Q:

Does the packaging or velvet jewelry pouch have the Swarovski name imprinted on it?

joanne s.  asked on  Jan 17, 2013

A:

The jewelry pouch does not have the Swarovski name printed on it.

Patrick S.  from  Self  replied on  Jan 17, 2013

Q:

Is the Aurore boreal completely "clear" or is there a color tint to it?

Jennifer C.  asked on  Jan 17, 2013

A:

Sorry for the confusion! The color reflects differently depending on what is underneath/behind it. It has more of a clear appearance.

Patrick S.  from  Self  replied on  Jan 17, 2013

Q:

What does the chain clasp look like??

Cathy B.  asked on  Jan 16, 2013

A:

I'm very sorry, but we do not have any images of the clasp. It is a spring ring clasp.

Patrick S.  from  Self  replied on  Jan 17, 2013

Q:

What else will be in the package besides the necklace? A Swarovski box?

Aviva Z.  asked on  Jan 16, 2013

A:

Only the necklace will come in the jewelry pouch.

Patrick S.  from  Self  replied on  Jan 17, 2013

Q:

What is an elements crystal? Isn't a crystal a crystal?

Loretta A.  asked on  Jan 17, 2013

A:

Sorry for the confusion! Swarovski Elements is the brand name.

Patrick S.  from  Self  replied on  Jan 17, 2013

Q:

I just ordered two in the Aurora option. I assume that is the more "clear" color, NOT the blue or the red. Am I correct? Also, do I need to "claim" this through Groupon or now that my order is complete, it will simply be shipped to me without any further action on my part? Thanks.

Tina C.  asked on  Jan 16, 2013

A:

The Aurore boreale color is the "clear" color. No need to do anything else! By purchasing this Groupon and providing your name and shipping address, your order is complete.

Kelsey W.  from  Groupon  replied on  Jan 16, 2013

Q:

is the pendant plastic or a glass material ?

Melissa G.  asked on  Jan 16, 2013

A:

These are made with genuine Swarovski Elements crystals.

Patrick S.  from  Self  replied on  Jan 16, 2013

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