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Max & Ruby: Nutcracker Suite 2012 - The Tower Theater

"Max & Ruby: Nutcracker Suite 2012" at Tower Theatre on Saturday, December 8, at 1 or 4 p.m. (Up to 49% Off)

The Fine Print

Questions and Answers 9 questions

Q:

I'm planning on purchasing eight tickets, is it guaranteed that our seats wll be together?

Jenny L.  asked on  Nov 28, 2012

A:

Thanks for your interest. If you purchased your Groupons at the same time, you will be sitting together.

With a G-Passâ„¢ for a GrouponLive event, there is no need to exchange it for a ticket at the venue, as your G-Pass is actually your ticket. Your G-Pass will include your seating information.

Once the deal closes, it will take up to 48 hours for Groupon to obtain your seating information and place your G-Pass in your account. During this time, your G-Pass will show as processing on your "My Groupons" page.

To print your G-Pass, go to http://www.groupon.com. If you are signed in, you will see your name at the top of the deal page. If you don't see your name, click on the link that says "Sign In" on the right side of the page and then enter the email address and the password you gave us when you made your purchase. If you forgot your password, you'll be able to reset it there.

Once you are signed in, place your cursor over your name and your account menu will drop down. Click on the "My Groupons" link to access your G-Pass. If you purchased your G-Pass as a gift, it will be under the "My Gifts" tab. Your printed Groupon will include redemption instructions.

Andy C.  from  Groupon  replied on  Nov 29, 2012

Q:

Hello.....I just purchased 2 tickets but the show they gave me is for 1 o'clock but I thought I selected for the 4 o'clock show......help! My name is christine beerhalter and my email is honilady@aol.com.......please help me I can't do the 1 o'clock show.....Ty I await your response.....

christine b.  asked on  Nov 29, 2012

A:

If you ever have an issue redeeming your Groupon, please contact our Customer Service Department by clicking here or calling us at 877-788-7858. We'll be happy to help!

Andy C.  from  Groupon  replied on  Nov 29, 2012

Q:

Can the general section whnere these seats are be view on the seating chart

rhonda  asked on  Nov 27, 2012

A:

Yes, the seats would be located in the rear orchestra, rows A–W, or the loge on Saturday.

tony R.  from  Groupon  replied on  Nov 27, 2012

Q:

Where is the rear orchestra seating?

Susan D.  asked on  Nov 27, 2012

A:

Click here to view a seating chart.

tony R.  from  Groupon  replied on  Nov 27, 2012

Q:

Is there an age limit for the tickets? For example, would a 2 year old need an individual ticket?

Elisabeth G.  asked on  Nov 27, 2012

A:

Children over the age of 12 months on the performance date need a ticket.

tony R.  from  Groupon  replied on  Nov 27, 2012

Q:

Will 3 or more seats purchased be seated together?

carly w.  asked on  Nov 27, 2012

A:

Yes, you must purchase the Groupons together to sit together.

tony R.  from  Groupon  replied on  Nov 27, 2012

Q:

is this per person?

Teresa D.  asked on  Nov 27, 2012

A:

Yes, $18 per person.

tony R.  from  Groupon  replied on  Nov 27, 2012

Q:

Don't mean to sound dumb but, is the $18. price for one ticket or for up to 8 people??

Valerie J. W.  asked on  Nov 27, 2012

A:

For $18, you get one G-Pass, which acts as your ticket.

tony R.  from  Groupon  replied on  Nov 27, 2012

Q:

Can the seats be picked before or after purchase in rear orchestra or are they randomly assigned? If assigned, do you find out the seating after purchase or day of show at the venue?

Sunny  asked on  Nov 27, 2012

A:

Seats are assigned. Once the deal closes, it will take up to 48 hours for Groupon to obtain your seating information and place your G-Pass in your account. During this time, your G-Pass will show as processing on your "My Groupons" page.

tony R.  from  Groupon  replied on  Nov 27, 2012

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