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Harlem Globetrotters - The Palace of Auburn Hills

Harlem Globetrotters Game at The Palace of Auburn Hills on December 26 at 7 p.m. (Up to 52% Off)

The Fine Print

Questions and Answers 11 questions

Q:

For future reference can you explain how I can buy two or more tickets so an entire party can sit together?

Lj G.  asked on  Dec 16, 2012

A:

Very sorry we were unable to get to your question before this deal ended. For future reference, you can purchase multiple Groupons in the same transaction by first clicking the "Buy" button. Next, you'll be redirected to the orders page, where you can adjust the quantity. If you need further assistance, please contact our Customer Service Department by clicking here.

Brette V.  from  Groupon  replied on  Dec 17, 2012

Q:

Is the $24 price including the added fees? Does this groupon entitle us to specific seats, or do we bring groupon to will call and get assigned seats at that time?

Grace H.  asked on  Dec 15, 2012

A:

I'm sorry you missed out on this deal! If the business sets a limit on how many Groupons we can offer, you will see "Limited quantity available" under the hourglass and countdown of the time left to buy. There are a few reasons why we may limit the number of Groupons available on certain deals, but generally it's to ensure a high quality of service for Groupon customers.

I'm sorry this one sold out so quickly! I hope this helps explain the situation.

Andy C.  from  Groupon  replied on  Dec 15, 2012

Q:

The fine print says tickets must be purchased together in order to sit together but it won't let me purchase more than 1 ticket, so how do I sit with someone?

Lj G.  asked on  Dec 15, 2012

A:

I'm sorry you missed out on this deal! If the business sets a limit on how many Groupons we can offer, you will see "Limited quantity available" under the hourglass and countdown of the time left to buy. There are a few reasons why we may limit the number of Groupons available on certain deals, but generally it's to ensure a high quality of service for Groupon customers.

I'm sorry this one sold out so quickly! I hope this helps explain the situation.

Andy C.  from  Groupon  replied on  Dec 15, 2012

Q:

It says u can order up to 8 tickets. i need 5 and it wont let me order them all at one time? why?

crystal d.  asked on  Dec 15, 2012

A:

I'm sorry you missed out on this deal! If the business sets a limit on how many Groupons we can offer, you will see "Limited quantity available" under the hourglass and countdown of the time left to buy. There are a few reasons why we may limit the number of Groupons available on certain deals, but generally it's to ensure a high quality of service for Groupon customers.

I'm sorry this one sold out so quickly! I hope this helps explain the situation.

Andy C.  from  Groupon  replied on  Dec 15, 2012

Q:

I would like to see where our tickets would be before purchasing them in lower 115-125. Is that an option?

Leigh A.  asked on  Dec 13, 2012

A:

This is not an option. Ticket locations will be filled in the order it was received when the offer ends.

Paul R.  from  Merchant  replied on  Dec 13, 2012

Q:

I just purchased tickets in my name, however, it is a gift for my daughter and husband, who are going to the game, not me. I now see that you have to show id to enter the venue! How can I change this into my husbands name?

Jennifer D.  asked on  Dec 13, 2012

A:

Groupon features G-Pass through Ticketmaster. This allows all purchasers to print their tickets from home. As long as there is no duplication of the G-Pass, your husband and daughter can enter the venue with no ID needed just the G-Pass tickets printed from home.

Paul R.  from  Merchant  replied on  Dec 13, 2012

Q:

the vip section d on the court. is that on the baseline or sideline and how many rows deep?thx

jason w.  asked on  Dec 12, 2012

A:

Section VIP D is a sideline location opposite the Globetrotters bench. Through this offer rows 2 and 3 are available for purchase.

Paul R.  from  Merchant  replied on  Dec 12, 2012

Q:

Please define lower level, spefically a location like A-J or A-AA.

Jamie H.  asked on  Dec 12, 2012

A:

Club level tickets are available for this offer starting in row AA and ending in row R. Ticket locations are filled in a first come first serve order.

Paul R.  from  Merchant  replied on  Dec 12, 2012

Q:

what does levels are the lower level consist of?

Jamie H.  asked on  Dec 12, 2012

A:

This package has three different price levels. VIP section D on the court, Club level in section 125 or 115 and Club level in section 118 or 122. All locations are lower level seating.

Paul R.  from  Merchant  replied on  Dec 12, 2012

Q:

hi. my sister and i would liek to buy 11 of these tickets for our families. we can purchase them individually to stay within the limit of 8 but would like to sit by each other. how can we do this?

Whitney P.  asked on  Dec 11, 2012

A:

Groupon has tickets reserved for the Harlem Globetrotters. If you purchase the same option at the same time, you should have seats together. If you have any issue with the location of your tickets. Please bring your G-Pass to the box office the day of the event. We can make accommodations based on the availability.

Paul R.  from  Merchant  replied on  Dec 11, 2012

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