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Backstreet Boys with Avril Lavigne - The Axis Powered by Monster at Planet Hollywood

$49 to See Backstreet Boys with Avril Lavigne on May 30 or 31 at 8 p.m. (Up to $76 Value)

The Fine Print

  • Expiration varies.
  • Limit 8 per person. Use for admission at The Axis at Planet Hollywood powered by Monster on 5/30. Refundable only on day of purchase. Must purchase together to sit together. Doors open 1 hour before showtime. Merchant reserves the right to substitute closer seat assignment. For ADA accommodations, call box office promptly upon receipt of voucher - availability is limited. Holder assumes all risk in connection with the event and releases Groupon, Live Nation, the venue and their affiliates from any related claims.
  • See the rules that apply to all deals.

Questions and Answers 3 questions

Q:

How do we request a refund? At the venue or groupon customer service? Ex: I buy 5, but only use 3 tkts is the remaining 2 tkts refundable?

Jennifer O.  asked on  Mar 23, 2014

A:

Please reach out to our Customer Service department at support@groupon.com or call us at (888) 664-4482 and we'd be happy to assist you.

Kelsey W.  from  Groupon  replied on  Mar 23, 2014

Q:

I'm visually handicap and need 2 tickets TOGETHER!. If I can't purchase both tickets together, how will that guarantee that we will be sitting side by side? I need a guide. You should have given that option of buying double/multiple tickets at the same time. I will purchase 2 tickets, separately per the way you have it set up, but....will request a refund if we cannot sit together and therefore creating a handicap safety issue for me.

Syd B.  asked on  Mar 22, 2014

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has sold out.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Mar 22, 2014

Q:

When purchased do we get actual rows and seat numbers assigned to us or is it first come first serve once at the venue? Do we need to arrive early to ensure seats? Also, as long as the tickets are purchased together, it is 100% that you will sit together? Thank you

Mike s.  asked on  Mar 21, 2014

A:

Your seating assignment will be listed on your voucher (it is pre-assigned upon purchase). As long as the Groupons are purchased in the same transaction, you will be seated together.

Sammy T.  from  Groupon  replied on  Mar 21, 2014

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