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Circus Spectacular - Barrington

Family Pack of Four Tickets to Circus Spectacular in Hoffman Estates (Up to 51% Off). Four Shows Available.

The Fine Print

Questions and Answers 17 questions

Commonly Asked Questions

Q:

Are the seats reserved? When do ou find out where you are sitting and does arriving early affect the seats?

Tanya B.  asked on  Mar 24, 2012

A:

Tanya: Yes, these are all reserved seats. Ringmaster seats are VIP/floor reserved seating, and Spectacular seats are reserved seats. Tickets purchased on Groupon are pulled by the box office before the event. In fact, our Groupon patrons will have a dedicated window or table so that you will not have to stand in line. You may redeem your Groupon as early as 24-48 hours after this offer ends, so as early as Wednesday. We need this time to receive information from Groupon. These are all very good seats. We sell a large volume of tickets via Groupon, and value Groupon subscribers!

Amanda T.  from  Merchant  replied on  Mar 24, 2012

A:

Tanya: Someone from my team just texted me...we are 99% sure the parking fee is $5. Hope this helps!

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

Does the Groupon include parking - if not, what is the parking fee?

Ronald P.  asked on  Mar 24, 2012

A:

Ronald: No, the Groupon does not include parking. The box office isn't open yet this morning, but the Sears Centre website indicates parking ranges from $5 to $20.

Amanda T.  from  Merchant  replied on  Mar 24, 2012

A:

Ronald: Someone from my team just texted me...we are 99% sure the parking fee is $5. Hope this helps!

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

An discount for 3 people?

Arun S.  asked on  Mar 24, 2012

A:

Arun: No, this offer is for 4 tickets. What we know about Groupon subscribers is that they are not only value savvy, but extremely popular. C'mon, Arun! We think you can rustle up another friend, or invite a neighbor, or even a lonely barista.

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

I love the deal but we have a family of 5, can we buy an extra ticket?

Rae L.  asked on  Mar 24, 2012

A:

Rae: This is our most common question! YES. What I suggest is to go ahead and buy one of these fabulous Groupon offers, and wait until Tuesday/Wednesday when the box office has our final Groupon list, and buy the ticket from them. Tell them the name and transaction ID from your Groupon. They can either hold your extra ticket for you (b/c we pre-fill Groupon orders) OR you can redeem ahead of time starting Wednesday. That's the easiest way to ensure that all 5 of you will be seated together. The Sears Centre box office is very nice, and they know exactly how to handle your extra tickets.

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

If I need to buy an extra ticket, is it at full price or a discounted rate?

Judy K.  asked on  Mar 24, 2012

A:

Judy: The 5th ticket is full price. The Groupon offer is only for a 4 pack.

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

Do I need a seat for my ten month old?

Cynthia H.  asked on  Mar 24, 2012

A:

Cynthia: Well, that depends on you. The Groupon offer is for 2 different levels of premium reserved seating. All patrons occupying a seat must have a ticket, BUT...children 2 and under can enter FREE. We find most babies and toddlers sit on their parent's lap. However, if you have a child that would want their own seat, then you may need a ticket.

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

I live far away, can I redeem my Groupon over the phone? And how soon can I redeem it? You mention it can be redeemed as early as Wed, but the Groupon voucher states it can only be redeemed 2 hours prior to showtime.

Jayesh S.  asked on  Mar 24, 2012

A:

Jayesh: I like for Groupon subscribers to have options. I'm also a parent, so I know what it's like to wait in line with a herd of "yutes" who are jacked up about the circus... It's not necessary to come early or make a special trip. Your tickets will be pulled and waiting on you. We will have a separate window or a table for Groupon only so that you can get in quickly. (Plus we will have extra team members on hand to make that happen.) No, you can't really redeem over the phone for actual tickets...we tried pigeons once to deliver phone redemptions, but they kept dropping/eating them. :) When I say Wednesday, that is the first possible time the excellent box office staff will have a list of all your Groupons in their hot but efficent hands.

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

what is included in the family pack?

John H.  asked on  Mar 25, 2012

A:

John: A family pack is 4 tickets. From the offer: "Family Pack of Four Circus Tickets (Up to 51% Off). Four Shows and Two Seating Options Available."

Amanda T.  from  Merchant  replied on  Mar 25, 2012

Q:

What is the difference between the 4 pack and the ringmaster 4 pack of tickets? Kelly

Kelly L.  asked on  Mar 25, 2012

A:

Kelly: Ringmaster seats, in Circus-speak, are more commonly called "VIP Floor" seats. The other seats in this Groupon offer are also in Circus-speak, Spectacular seats. These would, in the world outside the hallowed 3 rings, be more commonly called "Reserved" seats. So, the Ringmaster seats are the most expensive, the Spectacular seats are excellent, although not as expensive. General admission seats, which in Circus-speak are called "general admission" are not included in this Groupon offer.

Amanda T.  from  Merchant  replied on  Mar 25, 2012

Q:

What does it mean when you say we can redeem the groupon by wed? Do we go to the box office and get it if I wanted the tickets before the event? And how do you assign the seats, do you assign it based on who purchase first? We will be watching it with friends, how can I request for us to be seated together?

Des M.  asked on  Mar 26, 2012

A:

Des, it means that Wednesday is the EARLIEST that the box office will have a completed list from Groupon, approved by us. Yes, if you want your tickets before the event, you have to go to the box office. I don't assign the seats, that is done by the box office. If you want to be seated with friends, I would suggest you contact the box office. From the Groupon offer, "Must redeem together to sit together."

Amanda T.  from  Merchant  replied on  Mar 26, 2012

More Questions and Answers

Q:

Thank you for a quick and informative response, So the box office assign the seat, once we come in?

Des M.  asked on  Mar 26, 2012

A:

Des: No, the tickets are pulled BEFORE the shows. B/c we sell so many tickets with Groupon, we do that so that you are not waiting in line. The sections are all good sections, and Groupon Live approved. My best advice is to contact the box office on Wed. and see about redeeming with your friends...a lot of times they will flag people to put together. Keep in mind, I am working off a set # of tickets...the box office is working around the physical position of the seats. I've had several conference calls with the Sears Centre. Grouponers are getting good seats!

Amanda T.  from  Merchant  replied on  Mar 26, 2012

Q:

What does it mean when you say we can redeem the groupon by wed? Do we go to the box office and get it if I wanted the tickets before the event? And how do you assign the seats, do you assign it based on who purchase first? We will be watching it with friends, how can I request for us to be seated together?

Des M.  asked on  Mar 26, 2012

A:

Des, it means that Wednesday is the EARLIEST that the box office will have a completed list from Groupon, approved by us. Yes, if you want your tickets before the event, you have to go to the box office. I don't assign the seats, that is done by the box office. If you want to be seated with friends, I would suggest you contact the box office. From the Groupon offer, "Must redeem together to sit together."

Amanda T.  from  Merchant  replied on  Mar 26, 2012

Q:

At what age do I need to purchase a ticket for my child? He will be on my lap.

Kelly L.  asked on  Mar 25, 2012

A:

Kelly: Children over 2 need to be ticketed. From the Groupon description: "Doors open one hour before showtime, and children younger than 2 do not need a ticket." Children, even if under age 2 cannot occupy a seat in a reserved seating section. Meaning, they sit on your lap.

Amanda T.  from  Merchant  replied on  Mar 25, 2012

Q:

how long does it last the show??

aldona c.  asked on  Mar 25, 2012

A:

Aldona: The show lasts between 2 hours, 45 minutes and 3 hours.

Amanda T.  from  Merchant  replied on  Mar 25, 2012

Q:

What is the difference between the 4 pack and the ringmaster 4 pack of tickets? Kelly

Kelly L.  asked on  Mar 25, 2012

A:

Kelly: Ringmaster seats, in Circus-speak, are more commonly called "VIP Floor" seats. The other seats in this Groupon offer are also in Circus-speak, Spectacular seats. These would, in the world outside the hallowed 3 rings, be more commonly called "Reserved" seats. So, the Ringmaster seats are the most expensive, the Spectacular seats are excellent, although not as expensive. General admission seats, which in Circus-speak are called "general admission" are not included in this Groupon offer.

Amanda T.  from  Merchant  replied on  Mar 25, 2012

Q:

what is included in the family pack?

John H.  asked on  Mar 25, 2012

A:

John: A family pack is 4 tickets. From the offer: "Family Pack of Four Circus Tickets (Up to 51% Off). Four Shows and Two Seating Options Available."

Amanda T.  from  Merchant  replied on  Mar 25, 2012

Q:

What's the cost for two people?

James J.  asked on  Mar 24, 2012

A:

James: The Groupon offer is for 4 tickets...2 would be regular price. We assume you are very popular, and kind find 2 more people to join your couple. :)

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

does my son who is 2 years old can seat on my leg?

Amy i.  asked on  Mar 24, 2012

A:

Amy, if your 2 year old is going to sit on your lap, he does not have to have a ticket. If he is going to sit in a seat in a reserved seating area, which are the tickets in this offer...he needs a ticket.

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

I live far away, can I redeem my Groupon over the phone? And how soon can I redeem it? You mention it can be redeemed as early as Wed, but the Groupon voucher states it can only be redeemed 2 hours prior to showtime.

Jayesh S.  asked on  Mar 24, 2012

A:

Jayesh: I like for Groupon subscribers to have options. I'm also a parent, so I know what it's like to wait in line with a herd of "yutes" who are jacked up about the circus... It's not necessary to come early or make a special trip. Your tickets will be pulled and waiting on you. We will have a separate window or a table for Groupon only so that you can get in quickly. (Plus we will have extra team members on hand to make that happen.) No, you can't really redeem over the phone for actual tickets...we tried pigeons once to deliver phone redemptions, but they kept dropping/eating them. :) When I say Wednesday, that is the first possible time the excellent box office staff will have a list of all your Groupons in their hot but efficent hands.

Amanda T.  from  Merchant  replied on  Mar 24, 2012

Q:

Do I need a seat for my ten month old?

Cynthia H.  asked on  Mar 24, 2012

A:

Cynthia: Well, that depends on you. The Groupon offer is for 2 different levels of premium reserved seating. All patrons occupying a seat must have a ticket, BUT...children 2 and under can enter FREE. We find most babies and toddlers sit on their parent's lap. However, if you have a child that would want their own seat, then you may need a ticket.

Amanda T.  from  Merchant  replied on  Mar 24, 2012

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