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Dallas Mavericks - Multiple Locations

Dallas Mavericks Game (Up to 46% Off). Five Games and Three Seating Options Available.

The Fine Print

Questions and Answers 9 questions

Q:

i just purchased a ticket, went back in to buy for the rest of my party and the game is now sold out, so i'd like to return the ticket as i only have one seat

lisa e.  asked on  Nov 2, 2012

A:

Hi Lisa - you can refund it yourself by going to your 'My Groupons' page or call our customer service dept at 877-788-7858.

Carol D.  from  Groupon  replied on  Nov 3, 2012

Q:

How do I know which section I will be in, do I have to purchase the voucher first?

Candice F.  asked on  Nov 2, 2012

A:

Hi Candice - seats will be assigned at random after your Groupon is purchased. Thanks!

Carol D.  from  Groupon  replied on  Nov 2, 2012

Q:

Can we purchase 1 wheelchair accessible seat with 1 companion seat under this promotion?

Kimberly A.  asked on  Nov 1, 2012

A:

Hi Kimberly - for accessible seating, please email srd@dallasmavs.com and let them know which game you would like to attend to make sure they have availability before you purchase the Groupon. Thanks!

Carol D.  from  Groupon  replied on  Nov 1, 2012

Q:

how is parking?

c m.  asked on  Nov 1, 2012

A:

For information on parking, please click here.

tony R.  from  Groupon  replied on  Nov 1, 2012

A:

There are several cash lots located around the American Airlines Center starting at around $15. Keep in mind both DART and TRE have a stop at the AAC as well.

Dallas Mavericks  from  Merchant  replied on  Nov 1, 2012

Q:

If we buy more than one ticket, for instance 5 tickets at once, will we be all sitting together side by side?

Giang T.  asked on  Nov 1, 2012

A:

Hi Giang - yes, as long as the tickets are purchased the same transaction, you will be seated together. Thanks!

Carol D.  from  Groupon  replied on  Nov 1, 2012

Q:

Can I purchase more than one ticket?

Poizon W.  asked on  Nov 1, 2012

A:

Hi Poizon - yes, you can purchase up to 8 tickets!

Carol D.  from  Groupon  replied on  Nov 1, 2012

Q:

Do you get to choose an actual section and seat or is it just randomly assigned to you? There are some sections and seats that would be preferable. Thank you.

Valerie H.  asked on  Nov 1, 2012

A:

Hi Valerie - seats are randomly assigned. Your seat locations will appear on your Groupon as soon as it appears in your account, which takes a few days.

Carol D.  from  Groupon  replied on  Nov 1, 2012

Q:

Can we get the tickets the day we buy the groupon?

jamee c.  asked on  Nov 1, 2012

A:

The tickets will take a few days to appear in your account. Thanks!

Carol D.  from  Groupon  replied on  Nov 1, 2012

Q:

can we pick up the tickets ahead of time?

jamee c.  asked on  Nov 1, 2012

A:

Hi Jamee - your Groupon will be your actual ticket. Once you purchase your Groupon, you will receive a message letting you know when the actual voucher will appear in your account. Your seating assignments will be on the Groupon and you just need to present it at the gate, like a regular ticket! Enjoy!

Carol D.  from  Groupon  replied on  Nov 1, 2012

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