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Dr. Seuss’ How the Grinch Stole Christmas! The Musical - Downtown

$44 to See "Dr. Seuss' How the Grinch Stole Christmas! The Musical" at Citi Performing Arts Center ($73.25 Value)

The Fine Print

Questions and Answers 21 questions

Commonly Asked Questions

Q:

Where are the seats for this groupon?

MaryAnn H.  asked on  Nov 8, 2012

A:

Seating will be assigned in one of the following areas; mezzanine section, or rows P–EE, side rows E–O, or box seating in the orchestra section. You can see the seating chart by clicking here!

You will not be able to pick your seats when purchasing the Groupon. Instead, you will receive your exact seating assignment when you present Your Groupon at the venu box office starting 11/20. The box office will be assigning seats based on the purchase information provided by Groupon, so you will need to purchase all of your tickets in one transaction in order to sit together. I hope this helps!

Brette V.  from  Groupon  replied on  Nov 8, 2012

Q:

are children under two free?

Nicole T.  asked on  Nov 8, 2012

A:

All guests regardless of age require a show ticket to enter the theatre. The Grinch Who Stole Christmas! The Musical is appropriate for children 3 and up.

Brette V.  from  Groupon  replied on  Nov 8, 2012

Q:

Where do we pick up the tickets and what are the hours?

Mike S.  asked on  Nov 8, 2012

A:

Your reserved tickets will be available for pick up beginning November 20th at noon at the Citi Wang Theatre Box Office. A photo ID is required for pick up via will call. Tickets are available for pick up during our regular box office hours (Tues – Sat; 12-6PM).

Brette V.  from  Groupon  replied on  Nov 8, 2012

Q:

If I purchased tickets for a show other than on November 20th, can I still pick them up on November 20th?

Alysia  asked on  Nov 8, 2012

A:

Yes you can. All tickets are available for pick up starting 11/20 during their regular box office hours (Tues – Sat; 12-6PM).

Brette V.  from  Groupon  replied on  Nov 8, 2012

Q:

how long is the show? Is there an intermission?

Jennifer B.  asked on  Nov 9, 2012

A:

Thanks for your question, Jennifer. The show is 90 minutes with no intermission.

Aaron K.  from  Self  replied on  Nov 10, 2012

More Questions and Answers

Q:

I need a handicapped seat. Is there a way of getting this?

Kaye F.  asked on  Nov 11, 2012

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

Most of the venues that host events featured on Groupon are handicap accessible. Before you purchase tickets to any event, contact the venue to verify if all the tickets being offered through Groupon will meet your specific needs. All venues are happy to accommodate anyone with a disability but we still recommend verifying specifics before purchasing any ticket.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Brette V.  from  Groupon  replied on  Nov 12, 2012

Q:

Do regular processing fees still apply or are the tickets a straight $44 each?

Sonia L.  asked on  Nov 11, 2012

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

For this offer, there weren't any additional fees associated with purchasing the Groupon. If there are ever any additional fees required, we will always list those in the Fine Print, located below the picture on each deal page.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Brette V.  from  Groupon  replied on  Nov 12, 2012

Q:

Hi i was wondering if you had any more tickets on other days??? Are they really all sold out on these days? Can u contact me if you have any cancellations??? Thank you

Suzanne p.  asked on  Nov 11, 2012

A:

I'm very sorry you were unable to purchase this offer! Unfortunately, this deal has sold out. If the business sets a limit on how many Groupons we can offer, you will see "Limited quantity available" under the hourglass and countdown of the time left to buy. 

There are a few reasons why we may limit the number of Groupons available on certain deals, but generally it's to ensure a high quality of service for Groupon customers.

Please keep an eye out for similar deals we may offer which could fit your needs. If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Brette V.  from  Groupon  replied on  Nov 12, 2012

Q:

how long is the show? Is there an intermission?

Jennifer B.  asked on  Nov 9, 2012

A:

Thanks for your question, Jennifer. The show is 90 minutes with no intermission.

Aaron K.  from  Self  replied on  Nov 10, 2012

Q:

Are the only night tickets left Dec 6th?

MaryAnn H.  asked on  Nov 9, 2012

A:

Hi MaryAnn! To view the available purchasing options and their respective dates, please click here.

Aaron K.  from  Self  replied on  Nov 10, 2012

Q:

You state it is based on information given by groupon...What information determines the seating location? Do all tickets have to be picked up on 11/20/12 or do they hold until the date of the show

Susan S.  asked on  Nov 9, 2012

A:

You may pick up your tickets anytime after 11/20/12 when the box office is open.

Annette B.  from  Self  replied on  Nov 9, 2012

Q:

Can I pick up the tickets the day of my scheduled show or does it need to be before hand?

Kelly M.  asked on  Nov 9, 2012

A:

You may pick up your tickets during box office hours, Tue-Sat 12pm - 6pm.

Annette B.  from  Self  replied on  Nov 9, 2012

Q:

Do you have access to handicapped seating?

Kim O.  asked on  Nov 8, 2012

A:

Upon presenting your Groupon with valid ID at the venue box office starting 11/20/12 during box office hours, Tue-Sat 12pm - 6pm, please talk to them about handicapped accommodations. Thank you for your patience.

Annette B.  from  Self  replied on  Nov 9, 2012

Q:

If I purchase tix and don't pick them up on No 20th my chances of better seating decrease. I have to work weekdays?

nancy p.  asked on  Nov 9, 2012

A:

Please present your Groupon with valid ID at the venue box office starting 11/20/12 during box office hours, Tue-Sat 12pm - 6pm. I apologize for any inconvenience.

Annette B.  from  Self  replied on  Nov 9, 2012

Q:

I want to purchace tickets for 3 people. One person needs a handicapped accessable seat. Is this O.K.?

Joan T.  asked on  Nov 8, 2012

A:

Please consult with the staff upon arrival for handicapped accessible seating and they will be able to accommodate you.

Annette B.  from  Self  replied on  Nov 9, 2012

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