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The Gateway - Patchogue

Irving Berlin’s “White Christmas” Musical for One or Two at Patchogue Theatre for the Performing Arts (Up to 62% Off)

The Fine Print

Questions and Answers 10 questions

Q:

I need to purchase 2 sets of 2 tickets and 1 single ticket for the show how do I do it in oone order Rich

Richard M.  asked on  Dec 10, 2012

A:

Sorry for the inconvenience.
For separate options, will need to make separate purchases.

Andy C.  from  Groupon  replied on  Dec 11, 2012

Q:

Was this deal extended? Yesterday said one more day, today it says two more days.

Michele K.  asked on  Dec 11, 2012

A:

Sorry for the trouble.
This deal is still available. If you ever have an issue redeeming your Groupon, please contact our Customer Service Department by clicking here or calling us at 877-788-7858. We'll be happy to help!

Andy C.  from  Groupon  replied on  Dec 11, 2012

Q:

how and where do I print voucher, Charlie

charlie b.  asked on  Dec 8, 2012

A:

After you purchase this offer, pull up your Groupon with our mobile app or go to the "My Groupons" section of your account (or to My Gifts if you are giving this as a gift) and click the view voucher link. Then, follow the redemption instructions on your voucher.

If you need further assistance, please contact our Customer Service Department by emailing support@groupon.com, or by calling 877-788-7858, M-F from 9am-5pm CT.

Brette V.  from  Groupon  replied on  Dec 9, 2012

Q:

How do we know where our seats will be, we need an aisle? Do we have to wait untill day of show to get seat assignments? Can we go to box office ahead of show date to confirm seats?

Jack B.  asked on  Dec 8, 2012

A:

Seats will be assigned at the end of the groupon promotion. You will be able to pick them up at our BELLPORT box office beginning next week - or you can pick them up at our Patchogue box office 1 hour before the performance.

Paul G.  from  Merchant  replied on  Dec 9, 2012

Q:

I understand that the seats are not known ahead of time nod provided on the day of. Is there any way o know how they are assigned? Does groupon have a select set of seats say row M- X? Are they assigned first come upon purchase or first come the day of-as if what ever is available after other seats have been purchased? Thank you.

Michele K.  asked on  Dec 8, 2012

A:

We will assign the seats at the end of the Groupon promotion. They will be assigned in the order purchased.

Paul G.  from  Merchant  replied on  Dec 9, 2012

Q:

Is there any way to find out ahead of time where the seats will be? I have an elderly parent who needs to be on the aisle.

Wendy W.  asked on  Dec 9, 2012

A:

We will do the best we can to accommodate your request when you pick up the tickets. We have a lot of aisle seats in the theatre and will most likely be able to honor your request.

Paul G.  from  Merchant  replied on  Dec 9, 2012

Q:

I put in for 2 tickets and $50 came up instead of $45.

Elliot K.  asked on  Dec 9, 2012

A:

There are 2 different vouchers. Two @ $25 would be $50. If you want the $45 deal, choose the $45 voucher.

Paul G.  from  Merchant  replied on  Dec 9, 2012

Q:

Hello is this musical family orientated? grand children are 7 & 10 years old. Thanks

cynthia  asked on  Dec 7, 2012

A:

White Christmas is a family musical. There are lots of big musical numbers and action. Some kids may not have the attention span for a Broadway musical. We leave it up to your discretion.

Paul G.  from  Merchant  replied on  Dec 7, 2012

Q:

i would like to know where my seats are.

Theresa P.  asked on  Dec 7, 2012

A:

Hi Theresa! You will receive your seat assignment when you redeem your Groupon voucher on the day of the show.

Tyler S.  from  Self  replied on  Dec 7, 2012

Q:

how do you pick seats? i need 6 together

Lisa D.  asked on  Dec 7, 2012

A:

Hi Lisa, If you buy 3x 2 packs and redeem at the same time you will be getting seats together. Hope this helps! Bari @ Groupon

Bari E.  from  Groupon  replied on  Dec 7, 2012

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