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Trans-Siberian Orchestra - BB&T Center

Trans-Siberian Orchestra’s "The Lost Christmas Eve" Concert at BB&T Center on Friday, December 14 (Up to $74.50 Value)

The Fine Print

Questions and Answers 9 questions

Q:

Can you find a couple more tickets?

dave f.  asked on  Nov 15, 2012

A:

I'm sorry you missed out on this deal! If the business sets a limit on how many Groupons we can offer, you will see "Limited quantity available" under the hourglass and countdown of the time left to buy. There are a few reasons why we may limit the number of Groupons available on certain deals, but generally it's to ensure a high quality of service for Groupon customers.

I'm sorry this one sold out so quickly! I hope this helps explain the situation.

Andy C.  from  Groupon  replied on  Nov 16, 2012

Q:

How does the seating work if one of the tickets is meant for someone who requires disabled seating?

Aubrey C.  asked on  Nov 14, 2012

A:

Hi Aubrey
Most of the venues that host events featured on Groupon are handicap accessible. Before you purchase tickets to any event, contact the venue to verify if all the tickets being offered through Groupon will meet your specific needs. All venues are happy to accommodate anyone with a disability but we still recommend verifying specifics before purchasing any ticket. You can reach the BB&T Center at (954) 835-8000. Thanks!

Kelsey W.  from  Groupon  replied on  Nov 14, 2012

Q:

Is it possible to change your seat if you are unhappy with the assigned seat?

Beth N.  asked on  Nov 13, 2012

A:

Hi Beth
You are welcome to discuss any concerns you have with the box office or reach out to Groupon's Customer Service department, but it's unlikely you'll need these services.
If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you. Thanks!

Kelsey W.  from  Groupon  replied on  Nov 14, 2012

Q:

what kind of valid ID is required fo a 3,6,and 8 year old

Gerald Z.  asked on  Nov 13, 2012

A:

Hi Gerald
The ID is only needed for the person whose name is on the Groupon. Your name would be on the Groupons so your young guests would be all set. Enjoy!

Kelsey W.  from  Groupon  replied on  Nov 14, 2012

Q:

Is there any other day when this offer is good to see Trans-Siberian Orchestra at BB&7T Center Thank you, Maureen

Robert S.  asked on  Nov 13, 2012

A:

Hi Robert
At this time, this is the only day available. Thanks for your interest!

Kelsey W.  from  Groupon  replied on  Nov 13, 2012

Q:

CAN TICKETS BE MAILED AND IS THE TICKET PRICE THE SAME FOR CHILDREN ?

brenda r.  asked on  Nov 13, 2012

A:

Hi Brenda
Tickets are for adults or children. You will print your Groupon and that will serve as your ticket. I hope this helps!

Kelsey W.  from  Groupon  replied on  Nov 13, 2012

Q:

My son would love to see this with us.. Is it open to all ages? He is 11.

Debra S.  asked on  Nov 13, 2012

A:

Hi Debra
This show is all ages. Enjoy!

Kelsey W.  from  Groupon  replied on  Nov 13, 2012

Q:

How is the seating determined? Is there a picture of the seating for the event to determine if it's what I want based on where we would sit?

neeka  asked on  Nov 13, 2012

A:

Hi Neeka
This Groupon is valid for seating in rows 1–28 of sections 117–120. You can see a seating chart HERE. Seats will be assigned with preference given in order purchased. I hope this helps!

Kelsey W.  from  Groupon  replied on  Nov 13, 2012

Q:

Is it general admission or are you assigned a ticket?

martha m.  asked on  Nov 13, 2012

A:

Hi Martha
It is assigned seating. Your individual seating information will be on your Groupon when you print it. Enjoy!

Kelsey W.  from  Groupon  replied on  Nov 13, 2012

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