Return to the deal

Pittsburgh CLO's "A Musical Christmas Carol" - Theater Square Box Office

$25 to See Pittsburgh CLO’s “A Musical Christmas Carol" at the Byham Theater on December 7, 8, or 9 (Up to $48.75 Value)

The Fine Print

Questions and Answers 6 questions

Commonly Asked Questions

Q:

I purchased 2 of these groupons together. What do I do now? Not sure how I redeem my vouchers.

Zachary W.  asked on  Oct 9, 2012

A:

Thank you for your question Zachary. You do not need to do anything further. We will be mailing the tickets to you by November 19th.

Joel A.  from  Merchant  replied on  Oct 9, 2012

Q:

I just bought two tickets for a "Musical Christmas Carol". Are the seats assigned or do I choose them? If they are assigned do I have any input, such as I don't want seats in the first five rows? If I choose the seats, when do I make the selection? When can the tickets be picked up?

Mary M.  asked on  Oct 9, 2012

A:

Thank you for your question Mary. Unfortunately, we cannot accommodate specific seating requests; all Groupons will be filled in Best Available seats in the order they were purchased.

Joel A.  from  Merchant  replied on  Oct 9, 2012

More Questions and Answers

Q:

Are children 2 and under free? or not allowed in the theater?

Marie P.  asked on  Oct 10, 2012

A:

Thank you for your question Marie. Pittsburgh CLO is pleased that you are encouraging your children to embrace the wonder and magic of live musical theater! To ensure that everyone enjoys the show, below is our policy for children attending CLO performances at the Benedum Center, Byham Theater and CLO Cabaret. We appreciate your cooperation. - Tickets may NOT be purchased for children under the age of 3. - Children under the age of 3 will NOT be admitted to the theater. - No child will be admitted into the theater without a ticket. - Any ticket for a child must be for a seat next to the seat occupied by the adult accompanying the child. - Children must sit in their purchased seat and NOT on the lap of an adult. - Children disturbing the enjoyment of other theater patrons may be removed from the theater at the discretion of the House Manager. NO ticket refund will be given. - Children 12 and younger MUST be accompanied by an adult. Parental Guide: Some shows contain mature content, language or themes. As a parent, you are the only person qualified to determine what is appropriate for your child. To help you make an informed decision, we encourage you to seek additional information on each show you consider attending. If you still have questions, please email us at Subscriptions@PittsburghCLO.org

Joel A.  from  Merchant  replied on  Oct 10, 2012

Q:

Dear Merchant. I am looking to purchase 4 tix, 2 adults and 2 children, ages 10 & 13. I saw in the notes that the Pittsburgh CLO regularly offers $15 tickets for students and half-price tickets for children aged 3–14. If I purchase the Groupon Deal, do I pay $25 for each one? Thanks for the help.

Ronald H.  asked on  Oct 9, 2012

A:

Thank you for your question Ronald. Yes, Pittsburgh CLO does offer half-price tickets for children ages 3-14 ($23.75-$24.75) however that is not included as part of the Groupon Deal. All tickets purchased through Groupon will be $25. Please remember that in order to be seated together you must purchase your Groupons together.

Joel A.  from  Merchant  replied on  Oct 9, 2012

Q:

Dear Groupon-- I am frustrated as all get out!!!!! I am pulling up my purchased Groupons to "view" them and to "print" them and when I do the only options that pop up when I press "view" coupon is the option that says "redeemed". Not knowing there were any other options, I did that earlier this summer to a groupon I purchased and it CLEARED IT AS REDEEMED and I had NO voucher to print -- it was a MESS when I went to my restaurant of choice. AT this time, I have a Groupon for Teeth Whitening which is to expire tomorrow . The vendor is going to honor the groupon if I can print it and give him the voucher number -------- BUT I CANNOT SEEM TO FIND THE "PRINT" button but ONLY the "redeemed" button -------------------------- YOU MUST HELP ME or I will no longer engage in using groupons --- thank you so much. please call me at 412-215-9235 --- or email to helsleyassoc@bww.com . My name is Renee Helsley. thank you.

Renee H.  asked on  Oct 9, 2012

A:

Thank you for the question Renee. Are you having this issue with the Groupon Purchase for "A Musical Christmas Carol"? If you are inquiring about general Groupon practices I would start by looking at the Help Center http://www.groupon.com/helpcenter , If you still require assistance, please contact Groupon Customer Service at 1 (888) 959-9916 .

Joel A.  from  Merchant  replied on  Oct 9, 2012

Q:

I just bought two tickets for a "Musical Christmas Carol". Are the seats assigned or do I choose them? If they are assigned do I have any input, such as I don't want seats in the first five rows? If I choose the seats, when do I make the selection? When can the tickets be picked up?

Mary M.  asked on  Oct 9, 2012

A:

Thank you for your question Mary. Unfortunately, we cannot accommodate specific seating requests; all Groupons will be filled in Best Available seats in the order they were purchased.

Joel A.  from  Merchant  replied on  Oct 9, 2012

Q:

I purchased 2 of these groupons together. What do I do now? Not sure how I redeem my vouchers.

Zachary W.  asked on  Oct 9, 2012

A:

Thank you for your question Zachary. You do not need to do anything further. We will be mailing the tickets to you by November 19th.

Joel A.  from  Merchant  replied on  Oct 9, 2012

Q:

If we need an aisle seat is it possible to specify this when we buy the Groupon?

Cynthia L.  asked on  Oct 9, 2012

A:

Thanks for your question Cynthia. Unfortunately, we cannot accommodate specific seating requests; all Groupons will be filled in Best Available seats in the order they were purchased. If you require wheelchair accessible seating, please e-mail Subscriptions@pittsburghclo.org with your Groupon and contact information and we will proceed from there.

Joel A.  from  Merchant  replied on  Oct 9, 2012

1 - 6 of 6 questions