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Pittsburgh Pirates - Northshore

Pittsburgh Pirates Game at PNC Park (Up to 41% Off). Three Seating Options and Seven Games Available.

The Fine Print

Questions and Answers 8 questions

Q:

I would like to use groupon bucks to purchase these tickets. How do I do that?

Danielle A.  asked on  Aug 2, 2012

A:

Hi Danielle - unfortunately, since this deal is paid through the Pirates directly, they have no way to accept Groupon bucks. Sorry!

Carol D.  from  Groupon  replied on  Aug 2, 2012

Q:

When I click on the tickets I want, I click continue it sends me to a text verification window and it says I'm putting the wrong text down even tho I've tried 3 dozen times and am sure I got most of them right... and so I can't buy the tickets. They won't let me use the code "groupon" to buy tickets over the phone... what am I doing wrong? Can you help?

Amy W.  asked on  Aug 2, 2012

A:

Hi Amy, if you're still having trouble, please call the Pirates' customer service line at 800-BUY-BUCS and they should be able to help you!

Carol D.  from  Groupon  replied on  Aug 2, 2012

Q:

I wanted to get the tickets to someone as a gift. Do I get actual tickets or a voucher? And what is the time frame? Tom

Thomas G.  asked on  Aug 2, 2012

A:

Hi Tom, you will purchase actual tickets through the Pirates website. This deal is available for select games in August and September. Please see more info on our deal page, or click the 'buy' button to be redirected to the MLB site to purchase! Thanks!

Carol D.  from  Groupon  replied on  Aug 2, 2012

Q:

what is the code for the pirate tickets

louis s.  asked on  Aug 2, 2012

A:

Hi Louis, the code is 'groupon.'

Carol D.  from  Groupon  replied on  Aug 2, 2012

Q:

Does this deal include handicapped seating?

Martha  asked on  Aug 1, 2012

A:

Hi Martha - yes, please call the Pirates directly for ADA seating at 800-buy-bucs. Thanks!

Carol D.  from  Groupon  replied on  Aug 1, 2012

Q:

There is still a problem. I am getting the same error message.

Christine M.  asked on  Aug 1, 2012

A:

Hi Christine - please refresh the Groupon deal page and try clicking through again through our 'Buy' button. The site is working now! Sorry for the inconvenience!

Carol D.  from  Groupon  replied on  Aug 1, 2012

Q:

Still seeing the error: Beta is currently access-controlled. Employees and partners of MLBAM should contact the bullpen emergency telephone number or their MLBAM primary contact for access instructions. Will this be fixed soon?

Timothy B.  asked on  Aug 1, 2012

A:

Hi Timothy, please refresh the Groupon deal page and try clicking through again through our 'Buy' button. The site is working now! Sorry for the inconvenience!

Carol D.  from  Groupon  replied on  Aug 1, 2012

Q:

I am not able to complete a purchase. When I click on Buy, I get a message that says Beta is access controlled and employees should contactthe baseball association. Are others having the same problem?

Dianne C.  asked on  Aug 1, 2012

A:

Hi Dianne, We're addressing this issue as we speak. The site should update in the next 15 minutes or so and redirect to the Pirates purchase page at that time. Thank you for your patience. Sam@Groupon

Sam L.  from  Groupon  replied on  Aug 1, 2012

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