How long does it take for you to answer the email request? Sent in barcode# yesterday, and have heard nothing back. Does it need a special subject line or message in the email body?
Charles T. asked on Apr 4, 2013
All requests have been answered. There is a chance that your tickets went into a spam folder or it was rejected. Please email email@example.com with your name and email to check on the status of your order.
Stacy B. from Merchant replied on Apr 4, 2013