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Santa Anita Park - Arcadia

Horseracing Package with Box Seats and Programs for Two or Four at Santa Anita Park (Up to 61% Off)

The Fine Print

Questions and Answers 15 questions

Q:

We would attend with our 4 year old - does she need a ticket or can we by the package for 2 as I know kids are free?

Christy K.  asked on  Jan 17, 2013

A:

I'm very sorry that we were unable to get to your question in a timely matter. Fortunately, the business will be able to answer this question. You can contact them here: (800) 574-6401. Thank you for your patience.

Annette B.  from  Self  replied on  Jan 20, 2013

Q:

Are we guaranteed box seats for any race day? Since we can't reserve box seats for a specific date, I want to make sure my guest and I will be able to sit together even if we don't arrive super early .

Nohemi V.  asked on  Jan 16, 2013

A:

I'm very sorry that we were unable to get to your question in a timely matter. Fortunately, the business will be able to answer this question. You can contact them here: (800) 574-6401. Thank you for your patience.

Annette B.  from  Self  replied on  Jan 20, 2013

Q:

I see several references to the park allowing visitors to bring in picnic lunch but nothing on their website? Do they have a set policy? Thanks!

Carol L.  asked on  Jan 15, 2013

A:

I'm very sorry that we were unable to get to your question in a timely matter. Fortunately, the business will be able to answer this question. You can contact them here: (800) 574-6401. Thank you for your patience.

Annette B.  from  Self  replied on  Jan 20, 2013

Q:

We plan to have a party of 3 adults and 2 children under 17. I understand that admission for the children is free. What about the box seats for 5?

Linda W.  asked on  Jan 12, 2013

A:

This Groupon is valid for the services listed on the deal page only. For pricing on additional services or accommodations, please contact the business directly for an estimate.

Annette B.  from  Self  replied on  Jan 20, 2013

Q:

What does this mean? "Must purchase together to sit together." If you can just show up on the day to get your box why wouldn't you be able to get a box together then?

Laura  asked on  Jan 12, 2013

A:

Hi Laura - sorry for the confusion. We have changed the wording to 'must redeem together to sit together.'

Carol D.  from  Groupon  replied on  Jan 15, 2013

Q:

I do not have access to a printer so I am unable to print the Groupon Coupon. Is there any other way yo get the coupon? Stan A.

Stan A.  asked on  Jan 15, 2013

A:

HI Stan - you may also pull up the voucher on your mobile phone to redeem.

Carol D.  from  Groupon  replied on  Jan 15, 2013

Q:

I understand that we can just show up to the box office on the day we would like to redeem the Groupon, but can we also reserve a specific box in advance - prior to the day I would like to redeem the Groupon? If so do we do that by calling Santa Anita directly?

Laura  asked on  Jan 12, 2013

A:

I'm sorry but you cannot make reservations with this offer.

Sammy T.  from  Groupon  replied on  Jan 14, 2013

Q:

I just purchased my groupon ticket, and I didn't get a confirmation. I'm concerned if I order it again I will get two groupons and two charges. How do I find out if my order went through and if it didn't can I order it again?

Shirley W.  asked on  Jan 13, 2013

A:

Hi Shirley - you can check your order status by checking your 'My Groupons' page. To get there, just click on your name in the upper right hand corner of the screen.

Carol D.  from  Groupon  replied on  Jan 14, 2013

Q:

What happens if I don't know the name of one of the guests?

Shirley J.  asked on  Jan 13, 2013

A:

Hi Shirley - no problem at all, just make sure to put the tickets in the name of one of the attendees. They will just need to be present to pick up the tickets.

Carol D.  from  Groupon  replied on  Jan 14, 2013

Q:

The fine print says "refundable only on day of purchase"...just wanted to confirm that it is "redeemable" on any race day until Feb. 28th with the exception of Jan. 26th. In other words I don't have to specify the date when I make the purchase...right? Thanks....Bill G.

William G.  asked on  Jan 12, 2013

A:

Yes, that is correct! Enjoy!

Annette B.  from  Self  replied on  Jan 12, 2013

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