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Toronto International Film Festival - Toronto International Film Festival Box Office

Regular Screening for Two at the Toronto International Film Festival on September 11–15 (Up to 51% Off)

The Fine Print

Questions and Answers 25 questions

Commonly Asked Questions

Q:

Is the deal applicable to the entire schedule on those dates, or just selected screenings? If just selected screenings, when can we view which films it will be applicable to? Thx.

Kathryn C.  asked on  Sep 8, 2013

A:

This Groupon is valid for all available regular screenings.

Andy C.  from  Groupon  replied on  Sep 9, 2013

Q:

How do you use these tickets for a specific film? For example, if we buy and we want to see Gravity on Wednesday evening, can we get seats or are these for movies that haven't gone off sale yet?

Alex K.  asked on  Sep 9, 2013

A:

Your printed Groupon will include redemption instructions. Starting at 8 a.m. on 9/11, you can go online to purchase your desired tickets.

Andy C.  from  Groupon  replied on  Sep 9, 2013

Q:

Are we only choosing from the 4 movies that were listed or any movies?

Conrad T.  asked on  Sep 9, 2013

A:

You can choose your preferred movie from the festival schedule, found here.

Andy C.  from  Groupon  replied on  Sep 9, 2013

Q:

can tickets be used for rush lines?

Ellen P.  asked on  Sep 9, 2013

A:

Sorry, as stated in the Fine Print, this is not available for Rush tickets.

Andy C.  from  Groupon  replied on  Sep 9, 2013

Q:

Do you have to get two tickets for one movie or can you get one ticket for two different movies?

Kara J.  asked on  Sep 9, 2013

A:

This offer is valid for 2 tickets to a single screening.

Andy C.  from  Groupon  replied on  Sep 10, 2013

Q:

Can I use this groupon for a "Special Screening?"

Leena K.  asked on  Sep 9, 2013

A:

This offer is for select screenings between the 11th to the 15th. If the Special Screening is on the list of films, you will be able to select it.

Andy C.  from  Groupon  replied on  Sep 10, 2013

More Questions and Answers

Q:

So once you purchase this deal, you get a coupon code? So I can go on the Tiff website to buy a ticket, select a movie and use the groupon code? Does this apply to the under 25 selection and adult for tickets?

Jessica C.  asked on  Sep 10, 2013

A:

This is correct. Your printed Groupon will include redemption instructions.

Andy C.  from  Groupon  replied on  Sep 11, 2013

Q:

This mean fall under the same category as a "rush," but if a film is currently "off sale" or if it becomes "off sale" before the 9/11 redeem date what option does one have if they purchased one of these groupon tickets?

Anika F.  asked on  Sep 9, 2013

A:

You can see the list of available movies here. If you ever have an issue with your Groupon, please contact our Customer Service Department by clicking here or calling us at 877-788-7858. We'll be happy to help!

Andy C.  from  Groupon  replied on  Sep 10, 2013

Q:

I would like to understand the redemption instructions BEFORE I make a purchase...can you please provide those instructions?

Dean W.  asked on  Sep 9, 2013

A:

Sorry for the inconvenience. Beginning on 9/11/2013, you will visit the TIFF website here. You will select your desired movie and enter your Groupon redemption code. If you ever have an issue with your Groupon, please contact our Customer Service Department by clicking here or calling us at 877-788-7858. We'll be happy to help!

Andy C.  from  Groupon  replied on  Sep 10, 2013

Q:

Does this deal apply to gala tickets which are priced higher than the regular screening tickets? Please confirm. thanks

Catherine C.  asked on  Sep 10, 2013

A:

The offer is for regular screenings only.

Andy C.  from  Groupon  replied on  Sep 10, 2013

Q:

How do I know if the movie I want to see is considered a regular screening?

Anne-Rose N.  asked on  Sep 10, 2013

A:

You can see the list of movies when you go here. At the Festival there are two types of screenings, premium and regular. Premium screenings are the red carpet premiers, the majority of screenings are regular screenings.

Andy C.  from  Groupon  replied on  Sep 10, 2013

Q:

How do i book my ticket with my groupon - do i have to perches my ticket separately on the tiff site and redeem at the box office?

Sara A.  asked on  Sep 10, 2013

A:

Your printed Groupon will include redemption instructions. Beginning on 9/11/2013, you will visit the TIFF website here. You will select your desired movie and enter your Groupon redemption code. If you ever have an issue with your Groupon, please contact our Customer Service Department by clicking here or calling us at 877-788-7858. We'll be happy to help!

Andy C.  from  Groupon  replied on  Sep 10, 2013

Q:

this does not include red carpet premiere right?

Ellyssa  asked on  Sep 9, 2013

A:

This offer is valid for regular screening only.

Andy C.  from  Groupon  replied on  Sep 10, 2013

Q:

1) As we're waiting until Sept 11 to redeem, we can only apply this deal to whatever movies are still available as of 8am Monday morning? 2) It's a $47 value that we can apply to any movie (whether the movie ticket's regular price is $23.50 or $45)? 3) Does this deal include premier movie showings?

Yasmine  asked on  Sep 9, 2013

A:

You will be able to select any of the selected films that are available between the 11th and the 15th as of 8am on the 11th. The offer is for regular screenings only.

Andy C.  from  Groupon  replied on  Sep 10, 2013

Q:

I received an email that my question was answered, but it has not been. Again, I asked if one voucher could be used for two separate films or whether the two tickets had to be used for a single film? I also asked if I could use one voucher to purchase films on two different days? More specifically, since tickets for sold out shows are often released at 7 am on the day of the show, could I purchase one ticket at 7 am on Sept 12 and another on Sept. 13 using a single voucher which is good for two tickets?

Karen M.  asked on  Sep 9, 2013

A:

Sorry for the inconvenience. This offer is valid for 2 tickets to a single screening.

Andy C.  from  Groupon  replied on  Sep 10, 2013

Q:

Do you have to get two tickets for one movie or can you get one ticket for two different movies?

Kara J.  asked on  Sep 9, 2013

A:

This offer is valid for 2 tickets to a single screening.

Andy C.  from  Groupon  replied on  Sep 10, 2013

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