I've been trying to get ahold of someone for over 10 days via email and phone. I've left multiple messages and emails. I've checked all my spam boxes and everything and no reply via phone or email. Is there something wrong? I need to set up an appointment and can't. What can I do to set an appointment?
Miranda A. asked on Dec 11, 2012
Miranda, Thank you for inquiring. I spoke with Go Hot Air Ballooning, and understand that you've been able to book your ride. Thank you for your patience. As Go Hot Air Ballooning is receiving a lot of calls and requests to book balloon rides, they are responding to customers on a first-come first-serve basis. We are asking all customers to be patient, and know that the company will respond to all inquiries as promptly as possible.
Billy O. from Groupon replied on Dec 12, 2012