A Chat with Graceland Windows, Doors, Design
What services does your business offer and what makes your business stand out from the competition?
You get me, the owner, at every step of the process. I not only care about the efficiency of the home, but the aesthetics of it as well. You will also never deal with high-pressure salespeople advising you to upgrade to unnecessary options.
What was the inspiration to start or run this business?
I started young doing remodels with my dad in the small community we grew up in north of Dallas. It was here that I grew to appreciate the remodeling process and the need for quality products and craftsmanship.
What do you love most about your job?
No question, it’s the affirmation I get when a customer is 100% satisfied, especially on the more tricky jobs where we’ve really got to work hard for viable solutions.
What is the best reaction you’ve ever gotten from a customer?
“You’ve got my trust.” Those words mean the world to me, and there is little I won’t do to preserve relationships I build with my customers.