A Chat with Graham Garage Door Repair
What services does your business offer and what makes your business stand out from the competition?
We strive to make every customer happy. Unlike most companies we do not overcharge or sell you things that are not needed. We also give our customers full lifetime warranties as an option. We are locally owned and run a small crew of the same technicians. Each tech has been with us at least nine years.
What was the inspiration to start or run this business?
We started this business with hopes to own a locally run and owned garage door company that customers could count on. [We heard] countless stories of people paying thousands to fix their garage door. We plan on fixing all the bad rep other companies have gave this industry [by providing] fair and unbeatable pricing.
What do you love most about your job?
Best part of the job is meeting the customer and not only fixing their garage door problem, but listening to the stories they have from their life and what they do as a living. Talking and customer interaction is our favorite. Our customers are more like our family; we know and remember them all.
What is the best reaction you’ve ever gotten from a customer?
The best feedback would be this wife and husband I met while servicing a garage door in Elk Grove. They called to tell us that the technician was so polite and so helpful they couldn’t believe how great the experience was and that they were inviting our whole team to a bbq the following weekend.