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Green Earth Organics - Vancouver

C$55 for $100 Worth of Groceries and Delivery from Green Earth Organics

The Fine Print

  • Expires 90 days after purchase.
  • Limit 1 per person. Limit 1 per address. Valid at Vancouver location only. Tax and refundable bin deposit not included. New customers or customers who have not utilized the service within the past 6 months. Cannot be used with any other offers.
  • See the rules that apply to all deals.

Questions and Answers 20 questions

Q:

If I want the Custom Bin and place the $36 minimum order for it, can I fill it only with the items I want (any of the products on your website)? Can I have deliveries less often than every 2 weeks, only when needed, like maybe once a month? Thank you.

lorraine  asked on  Jun 13, 2013

A:

Thank you for your interest! As long as you make the $36 minimum order, the Custom Bin can be filled with anything from our website: a bin of fruits and vegetables, or some groceries and some produce, some cleaning products, or $36 worth of organic chocolate bars if you wanted. We can do delivery once every fourth week (which does usually work out to once per month), but it isn't on the sign-up form because it is fairly rare. Just indicate your preference in the "Delivery Instructions" field and I will make it happen for you. Please let me know if I can be of further assistance!

Melissa H.  from  Merchant  replied on  Jun 13, 2013

Q:

I would like to purchase this voucher but I live in West Vancouver, Ambleside (about 1 mile from Park Royal). Would you be able to deliver to me? Do you reply to me or do I check this site for the answer to this question?

Jane W.  asked on  Jun 13, 2013

A:

Thank you for your inquiry! We do deliver to West Vancouver from our Vancouver location on Fridays. We can deliver every week or every second week. If you would like a delivery next Friday, June 21st, you would just need to sign-up by 9 AM on Thursday, June 20th. You can sign-up on our website at https://vancouver.greenearthorganics.com/account/create/ or by calling us at 604-708-2345 during office hours. Please let me know if I can be of further assistance!

Melissa H.  from  Merchant  replied on  Jun 13, 2013

Q:

Hello, I live in a cond on Granville and 7th in Vancouver. Do you deliver to that area? and I would need to be home to receive it so I likely would need to coordinate it with my days off. Is it possible to stipulate e.g. a tues or fri or sat? Thank you.

Dorothy U.  asked on  Jun 13, 2013

A:

Thank you for asking! We deliver to all areas of Vancouver, and many cities beyond too. We only deliver to each area one day a week, however, so it is not possible to select your delivery day. We deliver to your area on Thursdays, between 2 PM and 9 PM. If there's a two- or three-hour window between 2 and 9 when you will be home, the delivery driver can usually make it work; just let us know in the "Delivery Instructions" field when signing up. Please let me know if I can be of further assistance!

Melissa H.  from  Merchant  replied on  Jun 13, 2013

Q:

Is this voucher only limited to the "grocery" category? Can I use it to the other categories of fruit, vege, diary, meat, etc. Thank you.

Jing L.  asked on  Jun 13, 2013

A:

Thank you for your question! I'm sorry about the confusion: You can use the Groupon to order anything on our website; it is not limited to the "grocery" category. You can use your Groupon towards any of our predesigned bins (https://vancouver.greenearthorganics.com/bins/) as well as towards fruits, vegetables, milk, coffee, bread, cereal, cleaning products - everything!

Melissa H.  from  Merchant  replied on  Jun 13, 2013

Q:

What if i just want one delivery for the entire 100$ amount... how does the $20 refundable deposit work?

Michelle J.  asked on  Jun 13, 2013

A:

We hope that you will love the service and continue with it after using the Groupon up, but if you do decide to end the service at any time, we schedule a bin pick-up for you on the next day that we're in your neighbourhood and then refund the $20 deposit.

Melissa H.  from  Merchant  replied on  Jun 13, 2013

Q:

What are the parameters for Vancouver? Would a location on West Broadway Count? What are the coasts NOT included with the Groupon? Taxes, Bin cost, Delivery cost? There isn't much information on the Groupon about all of that. $100 worth of Groceries... and then what is added on?

Michelle J.  asked on  Jun 13, 2013

A:

Thank you for your questions and your feedback! We will keep your inquiries in mind the next time we do a Groupon offer. The voucher is good anywhere the Vancouver location of Green Earth Organics delivers, which includes all of Vancouver, Surrey, Richmond, North Vancouver, Port Moody, New Westminster, Coquitlam, Port Coquitlam, and Burnaby. There are no delivery costs, so the only things not included in the Groupon are the $20 refundable bin deposit, any bottle or cold pack deposits (only applicable if you order milk or meat), and any taxes (only applicable if you order taxable items such as pop, chocolate bars, or cleaning products; most food is not taxed). If you order $100 worth of fruits, vegetables, and non-taxed grocery items such as coffee beans, canned soups, pasta, butter, etc., the only other cost will be the $20 refundable bin deposit. I hope that helps! Please let me know if you have any other questions or would like more detailed information about what is taxable and what isn't.

Melissa H.  from  Merchant  replied on  Jun 13, 2013

Q:

This groupon says for Vancouver only - I live in Langley (and I see there is a Fraser Valley location), can I still use this groupon?

Leah F.  asked on  Jun 13, 2013

A:

Thank you for your question! Unfortunately, you cannot use this Groupon for the Fraser Valley location or for delivery to Langley. Hopefully we will be able to run a promotion in your area one day in the future! Have a good day!

Melissa H.  from  Merchant  replied on  Jun 13, 2013

Q:

Can I use the voucher to order two deliveries, or I have to use it up in one order? How do I return the bin?

T C.  asked on  Jun 13, 2013

A:

Thank you for your question! You do not have to use the Groupon all at once; you are welcome to use it over the course of several deliveries. We will pick up your empty bin from the previous delivery when we deliver your next full bin. We hope that you will love the service and continue with it after using the Groupon up, but if you do decide to end the service at any time, we schedule a bin pick-up for you on the next day that we're in your neighbourhood. I hope that helps! Please let me know if I can be of further assistance!

Dan G.  from  Merchant  replied on  Jun 13, 2013

Q:

So if I want a custom bin I have to pay $36.00 plus a $20.00 deposit? I don't understand?

Linda R.  asked on  Jun 12, 2013

A:

Thank you for your question! The Custom Bin has a $36 minimum order, though you can make it as big as you want. There is a $20 refundable bin deposit on all first deliveries, regardless of bin type, to cover our Rubbermaid-type bins. I hope that helps! Please let me know if you have any other questions!

Dan G.  from  Merchant  replied on  Jun 12, 2013

Q:

Hello, does this ship to North Vancouver and what are the associated costs if it does ship to North Vancouver? Thank you.

Jessica L.  asked on  Jun 12, 2013

A:

Thank you for your question! We do deliver to North Vancouver on Fridays from our Vancouver location. We can deliver every week or every second week. There is no delivery charge, only the $20 refundable bin deposit on the first delivery only. Please let me know if I can be of further assistance!

Dan G.  from  Merchant  replied on  Jun 12, 2013

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