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Grimestoppers - Rochester

One or Two Housecleaning Sessions from Grimestoppers (Up to 58% Off)

The Fine Print

  • Expires Jan 22nd, 2014.
  • Limit 1 per person, may buy 1 additional as a gift. Limit 1 per visit. Valid only for option purchased. Appointment required. 24hr cancellation notice required. Valid only within 20mi of downtown Rochester.
  • See the rules that apply to all deals.

Questions and Answers 7 questions

Commonly Asked Questions

Q:

When I click on the list of included service options (http://www.groupon.com/pages/groupon-services-grimestoppers), there's a part that says "Additional services include". Are those part of this Groupon? If not, what is the price to buy-up to hose additional services?

Joseph H.  asked on  Jan 23, 2013

A:

Hi, additional services are included in this Groupon. They're listed separately as they are not always needed by every customer. We can do your basic cleaning like kitchens, bathrooms, dusting, vacuuming, mopping and/or those listed as additional services. Also, you can certainly purchase additional time when booking your appointment if you are interested.

Kelly C.  from  Merchant  replied on  Jan 23, 2013

More Questions and Answers

Q:

Typically how many rooms can your 3 man crew clean in an hour? For example, kitchen, bathroom, living room and 1 bedroom, or more than that? Will they do a surface job to make sure they clean all of the rooms? Or will they deep clean the rooms that they can get to?

D. L.  asked on  Jan 27, 2013

A:

It really varies depending on the size of the home, the amount of clutter, and how long it has been since it's last thorough cleaning. We will deep clean as many rooms as possible in order of your priorities. First time cleanings generally take about twice as long as a home done on a regular basis. Typically kitchens & bathrooms require the most time and effort.

Kelly C.  from  Merchant  replied on  Jan 28, 2013

Q:

When I map quested your location at 1600 Bausch and Lomb to my home it was between 21 and 22 miles. Do you work outside the 20 mile requirement in this offering?

Cathy B.  asked on  Jan 26, 2013

A:

Hi, if you would like to contact us through our website grimestoppers.us, and fill out the address fields we can put it in our system, and see if it's within our range.

Kelly C.  from  Merchant  replied on  Jan 28, 2013

Q:

I'm interested in this deal, but I live in Mount Morris. Is that out of your distance range?

Katie L.  asked on  Jan 27, 2013

A:

Hi, sorry but our 20 mile range doesn't cover Mount Morris. Your approximately 38 miles from downtown Rochester. Thanks for your interest!

Kelly C.  from  Merchant  replied on  Jan 28, 2013

Q:

Can I use the 2 three-man-hour housecleaning sessions for the same house at 2 separate visits?

Colleen C.  asked on  Jan 27, 2013

A:

Absolutely! If you were to buy a second voucher (whether it's 1 or 2 sessions) that would be used for a different residence, but your own voucher is all for you!

Kelly C.  from  Merchant  replied on  Jan 28, 2013

Q:

Hi. I am interested in purchasing your Groupon for cleaning of my finsihed basement (1989 construction). It has 4 separate rooms. Stair going down are carpeted, basement floors are linoleum floors (one room is carpeted) and dropped ceiling. it would need major vacuuming, moping, dusting, and cleaning of many cobwebs... Can this groupon be used for this? thank you.

julia i.  asked on  Jan 25, 2013

A:

Yes, you can see included services here.

Marty S.  from  Self  replied on  Jan 25, 2013

Q:

When I click on the list of included service options (http://www.groupon.com/pages/groupon-services-grimestoppers), there's a part that says "Additional services include". Are those part of this Groupon? If not, what is the price to buy-up to hose additional services?

Joseph H.  asked on  Jan 23, 2013

A:

Hi, additional services are included in this Groupon. They're listed separately as they are not always needed by every customer. We can do your basic cleaning like kitchens, bathrooms, dusting, vacuuming, mopping and/or those listed as additional services. Also, you can certainly purchase additional time when booking your appointment if you are interested.

Kelly C.  from  Merchant  replied on  Jan 23, 2013

Q:

Do you clean slate and hardwood Floors? Have black slate floors in living room and bathroom that need a good cleaning. Lynne B

Lynne B.  asked on  Jan 23, 2013

A:

Hi, yes we can certainly do both kinds of floors for you. We clean hardwoods on a routine basis for many of our regular customers, and we can do slate as well. Thank you!

Kelly C.  from  Merchant  replied on  Jan 23, 2013

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