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9 ratings5 reviews1 photos
Rating of 5 out of 5 stars
November 14, 2018
They were quick to respond and gave explanation throughout the process of the safety check and tune-up. He filled me in on some issues that would need attention with an estimate for the job. I would recommend this company to anyone!
Dwight came in and got right to work. He found issues with our furnace but was great at explaining These issues so that we could understand, he did just as great answering the questions. He showed us the issues that he could. And gave us multiple options in how we could come up with a payment on our many expenses. We will absolutely be using GrMetro again!
Had a very good experience. Very knowledgeable and willing to share any information to help the longevity of my furnace. Also offered helpful information about my water heat. Overall pleased with the service and would recommend this company in the future.
I have used them twice now, once on a clients home to clean and tune up their furnace and on my own home when my air-conditioner broke down. Dwight came out the very next day and not only fixed my air conditioning he gave me great tips to keep my furnace and air unit working more efficient. I will definitely be using and recommending their services.
Earned when a user has gotten 2 or more helpful votes
Promotional value expires 120 days after purchase. Amount paid never expires.Appointment required, 24 hour advance notice required. Limit 1 per person, may buy 1 additional as gift(s). May be repurchased every 30 days. Limit 1 per household. Valid only for option purchased. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Learn about Strike-Through Pricing and Savings
About A Chat with grmetro heating and cooling
What services does your business offer and what makes your business stand out from the competition? grmetro heating and cooling offers furnace repair, furnace replacement, AC replacement, humidifiers, indoor air quality products, wifi thermostats. grmetro guarantees their work with a 100% satisfaction guarantee.
What was the inspiration to start or run this business? We love to help our customers solve problems with their home comfort system. Its that simple.
What do you love most about your job? Helping people solve problems, offering solutions at a fair price.
What is the best reaction you've ever gotten from a customer? Will you be the technician that comes back to do the work? I cannot think of anything better in customer service when this happens. A great online review that mentions the technicians name is also a great reaction.