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Hampton Roads IcePlex - 2

Ice Skating with Skate Rentals at Hampton Roads IcePlex (Up to 60% Off). Four Options Available.

The Fine Print

  • Expires 120 days after purchase.
  • Limit multiple per person, may buy multiple additional as gifts. Must be used by the same person. Valid only for option purchased. Must be used by the same person. Must use promotional value in 1 visit; Only 10 pass option may be used across multiple visits.

Questions and Answers 5 questions

Commonly Asked Questions

Q:

Can the 10 visit pass be used by multiple people?

Kippy A.  asked on  Feb 20, 2013

A:

Yes, absolutely! Thanks for the inquiry! Look forward to seeing you soon!

John H.  from  Merchant  replied on  Feb 21, 2013

More Questions and Answers

Q:

So I can bring 10 people and use 10 punches, correct?

Heather C.  asked on  Feb 22, 2013

A:

No, that Groupon must be used by the same person.

Marty S.  from  Self  replied on  Feb 22, 2013

A:

Absolutely!!

John H.  from  Merchant  replied on  Feb 22, 2013

A:

Hey Heather. The Groupon staff above has answered this question incorrectly. You may use for 10 different people. It was intended to be utilized by 10 separate people at a single visit, but again, the fine print is incorrect. Thank you!

John H.  from  Merchant  replied on  Feb 24, 2013

Q:

I'm really confused... Kippy A. (Above) asked if the 10 punches could be used by multiple people and your answer was "absolutely". Please clarify.

Heather C.  asked on  Feb 22, 2013

A:

Yes, may be used for multiple people but not multiple visits. Only on a single visit. Sorry for the confusion.

John H.  from  Merchant  replied on  Feb 22, 2013

A:

Hey, Heather. Evidently the fine printed has been misquoted. See question above by Joanna. We will honor the multiple visits, since this has happened. Our staff is prepared. Thanks to everyone for bringing this to our attention.

John H.  from  Merchant  replied on  Feb 24, 2013

Q:

I'm confused by the answers to questions already provided. Regarding the 10-visit pass, the verbiage in the fine print says, "Only 10 pass option may be used across multiple visits," but then one of the answers to the questions above says, "Yes, may be used for multiple people but not multiple visits. Only on a single visit. " I have two (possibly three) kids I'd be bringing. To use the 10-visit pass, I'd have to bring them for multiple visits. Is that how this pass is designed to work, or should I just buy one of the two-pass deals?

Joanna W.  asked on  Feb 24, 2013

A:

My sincerest apologies, I'm glad you mentioned the fine print. It was not intended to work that way, but we will honor it. The paper passes are difficult to keep track upon multiple visits, but our staff will accommodate without problem! Thank you for bringing this to my attention. Therefore, if you purchase the 10-visit pass, we will honor over multiple visits. Thanks again!

John H.  from  Merchant  replied on  Feb 24, 2013

Q:

Could you get more visits if you don't need the shoe rental?

Candice S.  asked on  Feb 21, 2013

A:

Good question, but this is actually an all-inclusive deal. Shoe rental is basically already free with the discount. Thank you!

John H.  from  Merchant  replied on  Feb 21, 2013

Q:

Can the 10 visit pass be used by multiple people?

Kippy A.  asked on  Feb 20, 2013

A:

Yes, absolutely! Thanks for the inquiry! Look forward to seeing you soon!

John H.  from  Merchant  replied on  Feb 21, 2013

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