A Chat with Harragan
What services does your business offer and what makes your business stand out from the competition?
Penny Ragan is a friendly and caring person who is known for having a nurturing touch and believes in the holistic approach, caring for body, mind, and spirit. She has been a massage therapist since 2002. She prefers to put clients first, customizing her services to fit clients’ desires and needs.
What was the inspiration to start or run this business?
I worked for other companies that perform assembly-line massages. I care about my clients; I wanted to give them the best service possible. Owning my own business, I am now free to treat clients with the dignity and respect they deserve, which is how I would want to be treated.
What do you love most about your job?
I love hearing people tell me how great they feel after I massage them. It makes me feel good when they let me know what a positive difference I made in their lives.
What is the best reaction you’ve ever gotten from a customer?
Of the many good [reactions], the best I think is when a client took time out after the massage to tell me that I’m very intuitive with my gift. I find the right spots to work on, I apply just the right [amount of] pressure, and I know how to work their muscles out. She said that was the best massage she ever had.