In 1910, Harry Offner opened his first hardware shop on South Rampart Street in downtown New Orleans, setting the foundation for a local network of three retail stores with more than 27,000 items in stock and 90,000 more available through catalogs or the Ace Hardware website. Like a treasured heirloom or the gene for double-jointed elbows, the business has passed through three generations as Harry's grandkids currently mind the store to help homeowners and handy folks find cleaning and painting supplies, lawn-care implements, housewares, and tools from well-known brands. The knowledgeable staff also assists shoppers with a variety of services, from cutting keys and threading pipes to minor household repair jobs performed by licensed and insured handymen.