A Chat with Hats Off
What services does your business offer and what makes your business stand out from the competition?
Communication combined with artful precision is the hallmark of my 30 years of success. I will not begin your service until we both have a complete understanding of your desires and how your hair will look after the treatment.
What was the inspiration to start or run this business?
I have been in business for almost 30 years. When this opportunity to locate my business in this upscale environment in West Broad Village [became available]\, well, it was a simple decision!
What do you love most about your job?
I enjoy people! I enjoy making people feel good about themselves. More than anything, I enjoy getting to know my customers, and becoming friends. It pleases me to say that I have built relationships with clients that have lasted over 15 years.
What is the best reaction you’ve ever gotten from a customer?
“I really like your approach. You listened.“