THIS DENTAL OFFICE IS A SCAM!!!! They lure you in with a discounted Groupon, and then try to upsell you on expensive services and procedures that you do not need. If you decline their recommendation, they refuse to provide the services you already paid for, and refuse to refund you for the services that they refuse to provide.
Upon arrival for my appointment, my Groupon was immediately redeemed. I paid for two cleanings. At the appointment, I was informed that I needed a deep cleaning (root scaling) before getting the two regular cleanings that I paid for with my Groupon.
I was informed that I needed to pay $700-$800 for this deep cleaning, and if I did not paid for that service, then they would not honor my Groupon. I said I did not think that I needed a $700-$800 cleaning, and I would get a second opinion. I left with no cleaning done on that day.
I got two other opinions, and both confirmed that I did NOT need the recommended $700-$800 deep cleaning.
I called back and said I wanted the regular cleanings that I had already paid for, and they had already redeemed. They scheduled an appointment, and I went back for a second time.
When I arrived for the second time, I was told that I at least needed a $230 cleaning!?!? I said no, I just want the cleanings that I paid for. And which they agreed to do when I scheduled my appointment. They declined again. I wasting another entire afternoon, driving out to their office, for a second time, and again, received no cleaning.
Hedgecock Dental refused to give me the two cleanings that I paid for. And they refused to refund my Groupon.
I was charged $150 for literally nothing. Plus, I had numerous hours of my time wasted driving out to their office, twice, for dental cleanings that they scheduled over the phone, and then refused to provide when I arrived for my appointment.
I wasted another several hours trying to get refunded for the services that I paid for and they refused to provide.
THIS DENTAL OFFICE IS A SCAM!!!! I have never ever in my entire life paid a company for a service, and then been told that the service I paid for will not be provided, and they will not refund my money.
These crooks really need to be put out of business!!!
My best dental experience ever, truly. Very attentive and professional staff, treated like an individual and not just a file, great follow-up, worked with me to make financial arrangement for services, etc. A+++