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HelloFresh

Three Regular or Vegetarian Cook-at-Home Meals from HelloFresh (51% Off)

The Fine Print

  • Expires 90 days after purchase.
  • Limit 1 per person, may buy 2 additional as gifts. Valid only for option purchased. $1 activation fee required.

Questions and Answers 30 questions

Q:

Do you get a choice of meals or are they preselected?

Marnie B.  asked on  Dec 12, 2012

A:

For the regular meal plan, you get a choice of 3 out of 5 meals each week, though we cannot guarantee it on first delivery (as it all depends on what day you sign up). For the vegetarian meal plan, we unfortunately do not offer choice at this time.

HelloFresh  from  Self  replied on  Dec 13, 2012

Q:

Does this cover shipping?

Marina H.  asked on  Dec 12, 2012

A:

Shipping is on us!

HelloFresh  from  Self  replied on  Dec 13, 2012

Q:

Are the three meals delivered at once? Can we spread out the deliveries.

ivanna w.  asked on  Dec 11, 2012

A:

Yes all 3 meals are delivered at once for the week.

HelloFresh  from  Self  replied on  Dec 13, 2012

Q:

Do all 3 meals have to be used in the same week? thanks,Karen

Karen K.  asked on  Dec 11, 2012

A:

Yes - all 3 meals should be cooked within the week. However, if you are approaching the end of the week and haven't used something, we recommend freezing the meats to use on a rainy day!

HelloFresh  from  Self  replied on  Dec 13, 2012

Q:

With the Groupon-you pick which foods to send,correct? Im allergic to shellfish so is there a way to make sure that a shelfish meal is not shipped?

Elizabeth D.  asked on  Dec 11, 2012

A:

You get to pick 3 out of 5 meals each week under the regular meal plan. Typically only 1 of those meals will include seafood (if any) so you should easily be able to choose around a shellfish allergy. Note that we unfortunately do not offer choice for the vegetarian meal plan at this time.

HelloFresh  from  Self  replied on  Dec 13, 2012

Q:

Is this a one time offer or is it part of an ongoing subscription?

sandra h.  asked on  Dec 11, 2012

A:

This offer is for your first delivery only. You will be charged the full price for all subsequent shipments. Note that while it is a subscription service, it is a "soft" subscription, that means you are not obligated to sign up for any set period of time. So you are more than welcome to sign up for 1 week and then cancel your subscription (though we suspect that you might change your mind after you get your first box). Just please remember to tell us to cancel your account at cancel@hellofresh.com!

HelloFresh  from  Self  replied on  Dec 13, 2012

Q:

Hi...to clarify, is it your company delivering the box, or through the post office? I ask because I've had issues in the past trying to get the post office to listen to my requests about where to leave packages.

Jon  asked on  Dec 11, 2012

A:

No - unfortunately this offer is for new customers only.

HelloFresh  from  Self  replied on  Dec 13, 2012

A:

The boxes are shipped right to your door via Periship free of charge. If delivered to your home, it will be left there for you. If you live in NYC in a building without a doorman, however, they cannot leave the box for you, so if that is the case, we suggest getting it shipped to your office or somewhere someone can accept the delivery. The boxes are specially insulated to keep the food cool and fresh until you get home and can put everything in the fridge!

HelloFresh  from  Self  replied on  Dec 13, 2012

Q:

Do you have to be a new customer to take advantage of this deal?

Kelly M.  asked on  Dec 11, 2012

A:

No - unfortunately this offer is for new customers only.

HelloFresh  from  Self  replied on  Dec 13, 2012

Q:

Do you deliver to Putnam County - Carmel, NY 10512? Thanks.

Carol R.  asked on  Dec 11, 2012

A:

Yes we most certainly do! The easiest way to check if we deliver to your area is to go to our website, www.hellofresh.com, click on "Try HelloFresh now" and enter your zip code when prompted. If you are taken to the next screen where you can make your selection as to regular or vegetarian box, you are good to go!

HelloFresh  from  Self  replied on  Dec 13, 2012

Q:

Does this get mailed? Does it get left at the door if no one is home?

Arlene r.  asked on  Dec 11, 2012

A:

It is shipped right to your door free of charge. If delivered to your home, it will be left there for you. If you live in NYC in a building without a doorman, however, they cannot leave the box for you, so if that is the case, we suggest getting it shipped to your office or somewhere someone can accept the delivery. The boxes are specially insulated to keep the food cool and fresh until you get home and can put everything in the fridge!

HelloFresh  from  Self  replied on  Dec 13, 2012

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