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SmartTag Pet ID

SmartTag with One-Year, Five-Year, or Lifetime Pet-Protection Plan from SmartTag Pet ID (Up to 60% Off)

The Fine Print

  • Expires Sep 11th, 2013.
  • May buy multiple. Limit 1 per transaction. Valid only for option purchased. Online only. Must use promotional value in 1 visit. Not valid toward DNA or first aid kit; extra fees apply.
  • See the rules that apply to all deals.

Questions and Answers 26 questions

Commonly Asked Questions

Q:

i have two dogs can i use the duplicate for my second dog? or is it just one tag that comes with two for the one dog.

celina M.  asked on  Mar 14, 2013

A:

Each SmartTag protection plan is for one pet. The duplicate ID tag is used if you loose your original SmartTag or want to use it on another collar for the same pet. You can only set up one pet profile per plan.

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

Just purchased but was not asked for personalization information or style of tag. How do I specify???

Kathi E.  asked on  Mar 14, 2013

A:

You and choose the pet name you want engraved, when you place your order on IDtag.com after you receive the redemption instructions from Groupon.

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

Is there a price for shipping? If so what is the cost?

Maricela M.  asked on  Mar 14, 2013

A:

There is no addtional shipping fee for your SmartTag order.

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

How do the terms of the pet tag continue if you move to a new address? Are new tags generated and information updated without additional charge?

noelle  asked on  Mar 14, 2013

A:

You will be setting up an online profile for you and your pet, this can be updated anytime from any computer, there is no fee for this.

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

If some good citizen turns my dog in and they want info from the tag , does it need to be scanned like a microchip . If so who has these scanners.

Karen P.  asked on  Mar 14, 2013

A:

Each SmartTag is engraved with a 9 digit serial number on the back, that links to your pet profile and your account. When somone finds a pet with our ID tag they call the toll free number on the back, read us the serial number and we directly connect the call to the owner and call you till we reach you.

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

please explain lifetime pet protection plan

Robert V.  asked on  Mar 14, 2013

A:

The lifetime plan has no annual fees, it is a onetime fee. You get free replacement ID tags for the life of your pet, as well as all of our SmatTag services. . All listed on IDtag.com.

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

Is this just for dogs or for cats to?

Kurt W.  asked on  Mar 14, 2013

A:

The SmartTag is for both dogs and cats, even horses sometimes.

Tom T.  from  Merchant  replied on  Mar 15, 2013

More Questions and Answers

Q:

What exactly is offered with the "Up to $1,500 worth of lost-pet medical insurance for medications, surgeries, and hospital stays"? Is this for medical needs necessitated upon return of the pet after being lost? Please give exemptions and details.

Christopher J.  asked on  Mar 18, 2013

A:

The Lost Pet Medical Insurance is provided by PetFirst, they can answer all questions about the insurance when you call to activate it.

Allison J.  from  Groupon  replied on  Mar 19, 2013

Q:

If the pet changes hands to a new owner, can the info be updated to reflect the new owner's contact info, and will there be a fee? Is the plan transferrable to any subsequent owner, and is there a feee involved in the transfer? What is meant by the "subscription fee for the plan you choose" in the above answer?

Christopher J.  asked on  Mar 18, 2013

A:

There is no fee to update the pets profile information.

You can view information about the different plans here.

Allison J.  from  Groupon  replied on  Mar 19, 2013

Q:

is this different then the micro chip.

kathy g.  asked on  Mar 16, 2013

A:

The obvious differences between the SmartTag and a microchip is that our ID tag is visible, non-invasive and less expensive. A microchip is injected into the top of the shoulders of a dog or cat, either by a veterinarian or a trained technician, depending on the state. In order for a microchip to be effective, it needs to be registered with the correct owner contact information and it needs to be taken to a shelter or veterinarian to get scanned. Microchips work on 3 different frequencies, so the shelter or veterinarian might not have the right microchip reader. Each SmartTag is engraved with a unique serial number and our live toll free phone number. In the event your pet is ever lost we immediately send out a broadcast alert via email and fax to all of the shelter, rescue groups and vets in a 50 mile radius of the pet's last known location. You can be anywhere in North America. If someone finds your pet astray, all they do is call the toll free number.

Tom T.  from  Merchant  replied on  Mar 18, 2013

Q:

What is size and weight of tag?

Nancy H.  asked on  Mar 14, 2013

A:

Tags are roughly 1' H X 2"L and weight about .30 oz

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

What exactly is the Paltinum Protection plan, and details please. Is there an annual fee to keep your profile online?

David A.  asked on  Mar 14, 2013

A:

The only fee you will pay is the subscription rate for the plan you choose. There are no other fees to keep your profile online. The Platinum plan comes with free engraved replacement SmartTags, our 24/7 live call center, our pet "Amber Alert" services, and Lost Pet Medical Insurance.

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

how this work

Suhail  asked on  Mar 14, 2013

A:

It is a pet "Amber Alert" service. We notify all of the animal shelter and rescue groups within a 50 mile radius of your pets know location.

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

I have a micro Yorkie who weighs in at barely 3 lbs. All the store tags are too big for her (she has to wear a kitten collar) -- do you have a kitten size tag for this deal? How many lines/characters are allowed? Thank you.

ATdw  asked on  Mar 15, 2013

A:

Our small sized tags are perfect for micro Yorkies. On the smaller tags you want to keep it to 3 lines or less

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

The fine print mentions that extra fees apply; what are these fees for and how much are they?

J M.  asked on  Mar 15, 2013

A:

There is a one time activation fee to activate your service. The Fee is $1.99

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

How does the pet information get on it

Maureen D.  asked on  Mar 14, 2013

A:

All you need to provide us for engraving is your pets name. All of your contact information and pets information will be in your account profile.

Tom T.  from  Merchant  replied on  Mar 15, 2013

Q:

I wanted to put my pets info on this how come I could not?

Beverly C.  asked on  Mar 14, 2013

A:

All you need to put on the tag is your pets name. All your contact information and pet information will be on your pets profile.

Tom T.  from  Merchant  replied on  Mar 15, 2013

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