I also had a previous Groupon with I&G that was not honored and had to be refunded. About 1 1/2 years ago I had purchased a similar deal from LivingSocial and had many negative experiences trying to use that, including driving 15 min over there several times during posted business hours to discover the place locked up or was told that there were group lessons in progress and I couldn't use the facility or they were closing early so I couldn't come in. Also they kept changing the rules about how or when I could use the voucher, how many buckets I could use in one day, not allowed to share buckets and being asked to leave an hour before posted closing hours. The owner was very rude - read the reviews on YELP, he would not return calls and the business phone was never answered so I could never call ahead to confirm they were open for business. My wife will never go back there because of the hassles and rudeness. Having said that, I would be willing to purchase this Groupon for myself if the owner is willing to put in writing (and honor) the exact hours and days that the Groupon could be used and with the understanding that Groupon would refund my purchase if I were to drive over there during posted business hours and find the facility closed or refused entry based on their written rules, Their fine print does not contain any reference to days and hours that Groupon can be used or whether a single bucket can be shared between 2 people which allows them to make up their own rules.
Randy Y. asked on Oct 10, 2012
Dear user again I will state this Groupon is a re-do because of all the problems we had. If you read the fine print on the new Groupon it is 1 bucket a day and able to hit 7 days a week. This is in writing. Our Fall and Winter hours are as followed. 7 days a week from 10-5:30. There are 4 reviews on Yelp 4 unhappy people, I also 185 happy people that have used out Groupon. This new Groupon is to fix all the problems from the past, most of which was not I & G Golfs fault. Your choice to gives us another chance. It's a great deal and all rules and hours are clearly specified. Thx!
Darren H. from Merchant replied on Oct 10, 2012